IBM Support

IC99872: SOME BPS STAY ACTIVE ON THE STEP DEENVELOPEGENERIC AND THE CPU USAGE IS VERY HIGH

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APAR status

  • Closed as program error.

Error description

  • Some BPs are staying active on the step
    DeenvelopeGeneric and the CPU usage is very high.
    
    The stacktrace is the following:
    at
    java/util/HashMap.findNonNullKeyEntry(HashMap.java:525(Compiled
    Code))
    at java/util/HashMap.putImpl(HashMap.java:622(Compiled Code))
    at java/util/HashMap.put(HashMap.java:605(Compiled Code))
    at
    com/sterlingcommerce/woodstock/util/frame/persistence/JDBCPersis
    tenceManager.getNoTransConnection(JDBCPersistenceManager.java:13
    5(Compiled Code))
    at
    com/sterlingcommerce/woodstock/util/frame/persistence/JDBCPersis
    tenceManager.getConnection(JDBCPersistenceManager.java:77(Compil
    ed Code))
    at
    com/sterlingcommerce/woodstock/services/genericenvelope/AckNakIn
    foProxy.listByMessageReference(AckNakInfoProxy.java:802(Compiled
    Code))
    at
    com/sterlingcommerce/woodstock/services/genericenvelope/AckNakDa
    taHandler.processAck(AckNakDataHandler.java:304(Compiled Code))
    at
    com/sterlingcommerce/woodstock/services/genericenvelope/AckNakDa
    taHandler.processAck(AckNakDataHandler.java:271(Compiled Code))
    at
    com/sterlingcommerce/woodstock/services/genericenvelope/deenvelo
    pe/DeenvelopeGenericServiceImpl.handleAck(DeenvelopeGenericServi
    ceImpl.java:3174(Compiled Code))
    at
    com/sterlingcommerce/woodstock/services/genericenvelope/deenvelo
    pe/DeenvelopeGenericServiceImpl.processTransaction(DeenvelopeGen
    ericServiceImpl.java:811(Compiled Code))
    at
    com/sterlingcommerce/woodstock/services/genericenvelope/deenvelo
    pe/DeenvelopeGenericServiceImpl.processData(DeenvelopeGenericSer
    viceImpl.java:536(Compiled Code))
    at
    com/sterlingcommerce/woodstock/workflow/activity/engine/Activity
    EngineHelper.invokeService(ActivityEngineHelper.java:1813(Compil
    ed Code))
    at
    com/sterlingcommerce/woodstock/workflow/activity/engine/Activity
    EngineHelper.nextMainLogic(ActivityEngineHelper.java:633(Compile
    d Code))
    at
    com/sterlingcommerce/woodstock/workflow/activity/engine/Activity
    EngineHelper.next(ActivityEngineHelper.java:362(Compiled Code))
    at
    com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe
    ner.doWork(WorkFlowQueueListener.java:398(Compiled Code))
    at
    com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe
    ner.run(WorkFlowQueueListener.java:235(Compiled Code))
    at
    com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:196(Compiled Code))
    at
    com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:183(Compiled Code))
    at
    com/sterlingcommerce/woodstock/workflow/queue/wfTransporter.run(
    wfTransporter.java:444(Compiled Code))
    at
    com/sterlingcommerce/woodstock/workflow/queue/BasicExecutor$Work
    er.run(BasicExecutor.java:508(Compiled Code))
    at java/lang/Thread.run(Thread.java:736(Compiled Code))
    

Local fix

  • STRRTC - 412525
    JMB/JMB
    Circumvention: Stop the thread in Operation > Thread
    Monitor, then restart the BP manually.
    

Problem summary

  • PROBLEM SUMMARY
    Users Affected:
    All
    
    Problem Description:
    Some BPs stay active on the step DeenvelopeGeneric
    and the CPU usage is very high.
    
    Platforms Affected:
    All
    

Problem conclusion

  • PROBLEM CONCLUSION
    Resolution Summary:
    A concurrency issue has been fixed.
    
    Delivered in:
    5020500_2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99872

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-06

  • Closed date

    2015-02-17

  • Last modified date

    2015-02-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
20 February 2015