IC99858: WINDOWS BACKUP/ARCHIVE CLIENT MAY CRASH DURING RARE SITUATION OF NULL POINTER USAGE

IBM Tivoli Storage Manager (TSM) Client 7.1.1 Downloads and READMEs
IBM Tivoli Storage Manager (TSM) client 6.3.2.x interim fix downloads - EOL

APAR status

• Closed as program error.

Error description

• Tivoli Storage Manager Backup/Archive client for Windows may
  crash in a rare situation when a null pointer is used. The
  problem could not be created however it has a similar root cause
  as IC98026 WINDOWS BACKUP/ARCHIVE CLIENT CRASH DURING RESTORE OF
  REPARSE POINTS.
  
  Initial Impact: Medium
  Additional Keywords: hsm reparsepoint  zz64 tsm
  
  Affected Products:
  Tivoli Storage Manager Backup/Archive Client for Windows
  Versions 6.3, 6.4, 7.1
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Tivoli Storage Manager backup-archive        *
  *                 client for Winodws versions 6.3, 6.4, 7.1    *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.4.2 and 7.1.1.                   *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  

Problem conclusion

• The problem has been fixed.
  

Temporary fix

• interim fix 6.3.2.4
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R63W PSY

     UP

• R64W PSY

     UP

• R71W PSY

     UP