IBM Support

IC99654: FLASHCOPY MANAGER FOR EXCHANGE MEMORY USAGE INCREASES OVER TIME DURING DATABASE BACKUP AND RESTORE

Fixes are available

IBM Tivoli Storage Manager (TSM) client 7.1.0.x interim fix downloads
IBM Tivoli Storage Manager (TSM) Client 7.1.1 Downloads and READMEs
Download Information: Version 4.1.1 Tivoli Storage FlashCopy Manager
Download Information: Version 7.1.1 Tivoli Storage Manager for Mail

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • During database backup and restore using:
Tivoli Storage FlashCopy Manager for Microsoft Exchange Server
Tivoli Storage Manager for Mail: Data Protection for Microsoft
Exchange Server
you may observe the tdpexcc.exe or the MMC GUI interface consume
more memory over time.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED
All users of :
The Tivoli Storage Manager Client 7.1
FlashCopy Manager VSS Requestor 4.1
who have more than one mailbox display name using the same
alias.
PROBLEM DESCRIPTION
 See ERROR DESCRIPTION
RECOMENDATION
 Apply fixing level when available. This fix is currently
projected to be available in:
Tivoili Storage Manager Client 7.1.1
FlashCopy  Manage VSS Requestor 4.1.1
 Note: This information is subject to change at the discretion
of IBM.

    



Problem conclusion


    

  • Data Protection for Microsoft Exchange Server and FlashCopy
Manager on Windows have been updated to correctly release
allocated memory during VSS backup and restore.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IC99654
    • 

  • Reported component name
    FLSHCPY VSS
    • 

  • Reported component ID
    5608AC6VS
    • 

  • Reported release
    41W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-02-26
    • 

  • Closed date
    2014-02-26
    • 

  • Last modified date
    2014-02-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    FLSHCPY VSS
    • 

  • Fixed component ID
    5608AC6VS
    • 



Applicable component levels


    

  • R41W  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS36V9","label":"Tivoli Storage FlashCopy Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.1"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            23 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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