IC99553: "ANS1304W AN ACTIVE BACKUP VERSION COULD NOT BE FOUND" FAILURE D URING JOURNAL-BASED BACKUPS.

IBM Tivoli Storage Manager (TSM) Client 7.1.1 Downloads and READMEs
IBM Tivoli Storage Manager Client 6.4.3 Downloads and READMEs
IBM Tivoli Storage Manager (TSM) client 6.3.2.x interim fix downloads - EOL

APAR status

• Closed as program error.

Error description

• Tivoli Storage Manager client journal-based backup operations
  can fail to send some files to the server with the following
  errors reported:
  
    02/03/2014 23:19:48 ANS1228E Sending of object
                        '/files/java.log.16883' failed
    02/03/2014 23:19:48 ANS1304W An active backup version
                        could not be found.
  
  These errors prevent the specified object from being backed
  up and can persist through multiple incremental backup
  attempts using the journal.
  
  Initial Impact:
  High
  
  Tivoli Storage Manager Versions Affected:
  All Linux Tivoli Storage Manager users of journal based backups.
  
  Additional Keywords:
  TSM MSGANS0361I DIAG JBB ANS1304W MSGANS1304W ANS1228E
  MSGANS1228E JOURNAL JOURNALING JBBD ACTIVE
  

Local fix

• Complete a manual selective backup against any affected object
  to clear the condition for that object.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Backup-archive client versions 6.3, 6.4      *
  *                                                     and 7.1  *
  *                 running journal based backups on             *
  *                             all Linux platforms.             *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                                                     problem  *
  *                 is currently projected to be fixed           *
  *                             in levels 6.4.3 and 7.1.1.       *
  *                 Note that until these levels are available,  *
  *                                                              *
  *                        this information is subject to change
  *                 at the discretion of IBM.                    *
  *                                                              *
  ****************************************************************
  

Problem conclusion

• The problem has been fixed so that it no longer occurs.
  

Temporary fix

• interim fix 6.3.2.4 on AIX and Linux x86
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• FILEPATH
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R63L PSY

     UP

• R64L PSY

     UP

• R71L PSY

     UP