IC99542: TDPEXCC.EXE CAN CRASH DURING BACKUP WHEN "AUTOMATED FAILOVER FOR DATA RECOVERY" IS ENABLED

IBM Tivoli Storage Manager (TSM) client 7.1.0.x interim fix downloads
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APAR status

• Closed as program error.

Error description

• With the release of Tivoli Storage Manager
  (TSM) 7.1
  a new feature "Automated failover for data recover"
  was introduced. This feature is associated with Node
  Replication.
  
  When using:
  - the TSM Backup-Archive Client, or
  - one of the TSM Data Protection Clients such as
    Tivoli Storage Manager for Mail: Data Protection
    for Microsoft Exchange Server
  in an environment where this feature is enabled,
  the backup client can crash when the automated
  fail over processing encounters a message
  which is not located in the dscenu.txt file.
  
  In this case, the message was ANS2120W.
  
  
  
  Customer/L2 Diagnostics:
  In the dsmerror.log, the following error messages are witnessed
  for this issue:
  ANS0106E Message index not found for message 2182.
  ANS0106E Message index not found for message 2181.
  ANS0106E Message index not found for message 2115.
  
  
  
  Tivoli Storage Manager Versions Affected:
  IBM Tivoli Storage Manager for Windows Backup-Archive Client
  Version 7.1
  
  
  
  Initial Impact:
  Medium
  
  
  
  
  Additional Keywords:
  TSM node replication Exchange Server Microsoft Windows replstate
  

Local fix

• Remove the Node Replication enabled state for the affected Data
  Protection and Backup-Archive Client TSM Nodes and remove the
  automatically created lines from dsm.opt files.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Backup-archive client version 7.1 running    *
  *                 on all Microsoft Windows platforms           *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level 7.1.1. Note that until the fixing   *
  *                 levels are available, this information is    *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• The problem has been fixed so that it no longer occurs
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DSMC
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

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