IC99087: MODIFICATION NEEDED TO TIVOLI STORAGE MANAGER CLIENT 7.1 INSTALLATION GUIDE ABOUT MICROSOFT VISUAL C++ PACKAGES

APAR status

• Closed as documentation error.

Error description

• Error Description:
  In the section about the silent installation process of the
  Tivoli Storage Manager Client Installation's Guide version 7.1
  it is  written, that only the Microsft Visual C++ 2010  will be
  installed on   Windows.
  This is not 100% accurate because starting with  Tivoli Storage
  Manager Client version 7.1 on Windows  the following Microsoft
  components may be installed  on the Operating System as well:
  
    Microsoft Visual C++ 2012 SU1 Redistributable Package (x86)
    Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
    Microsoft Visual C++ 2012 SU1 Redistributable Package (x64)
    Microsoft Visual C++ 2010 SP1 Redistributable Package (x64)
  
  So the section about the silent installation:
  
  "The Tivoli Storage Backup-Archive Client installation program
  supports silent,
  unattended installations.
  Note: The backup-archive client requires the Microsoft Visual
  C++ 2010
  redistributable package as a setup prerequisite. The graphical
  installation program
  installs this package for you. If you are silently installing
  the client using
  MSIEXEC, you must separately install the Microsoft Visual C++
  2010
  redistributable package. The package can be installed before or
  after the silent
  installation of the client is performed, but it must be
  installed before you use the
  backup-archive client."
  
   needs to be modified  removing the word "2010" in order to have
  the instructions more compliant on what the setup process could
  install.
  
  Moreover in the prerequisites section of the  Installation's
  Guide for Tivoli Storage Manager Client version 7.1 it is needed
  to add a note to inform the user that the following packages on
  Windows platform are installed, if not already installed on the
  system, during the installation process:
  
    Microsoft Visual C++ 2012 SU1 Redistributable Package (x86)
    Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
    Microsoft Visual C++ 2012 SU1 Redistributable Package (x64)
    Microsoft Visual C++ 2010 SP1 Redistributable Package (x64)
  
  
  Tivoli Storage Manager Versions Affected: Tivoli Storage Manager
  Client 7.1 on Windows
  
  Initial Impact: Low
  
  Additional Keywords: vcredist++ 2010 2012 tsm client zz71
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Tivoli Storage Manager Client 7.1            *
  *                 Installation Guide                           *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  *
  

Problem conclusion

• The Tivoli Storage Manager Client 7.1 Installation Guide has
  been modified to contain appropriate information about
  Microsoft Visuall C++ prerequisite pacakges.
  The updates are on the support site at Windows:
  http://www.ibm.com/support/docview.wss?uid=swg27039350.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels