IC98815: UPGRADE OF BA CLIENT BY AUTO DEPLOYMENT FAILS IF DATA PROTECTION CLIENT IS INSTALLED

IBM Tivoli Storage Manager (TSM) Client 7.1.1 Downloads and READMEs
IBM Tivoli Storage Manager (TSM) client 6.3.2.x interim fix downloads - EOL

APAR status

• Closed as program error.

Error description

• When upgrading a backup archive client using auto deployment,
  the auto deployment first uninstalls the client and API
  components. The uninstall of the API will fail if there is a
  dependency on it by a Tivoli Data Protection client. This is
  because the auto deployment feature does not check for
  dependencies on the client API, due to the number of
  applications and platforms it supports.
  
  The upgrade of a backup-archive client using auto deployment is
  not supported if a Data Protection client is installed, such as
  the Tivoli Storage Manager for Databases client. The Tivoli
  Storage Manager documentation should be updated with this
  information.
  

Local fix

• Uninstall the Data Protection client prior to the client
  upgrade.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Users of the Client Deployment feature       *
  *                 where the AIX system has a product with      *
  *                 a dependency on the TSM API.                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 enhancement is currently projected to be     *
  *                 available in levels 6.4.2 and 7.1.1.         *
  *                 Note that until these levels are available,  *
  *                 this information is subject to change at     *
  *                 the discretion of IBM.                       *
  ****************************************************************
  The deployement manager process was not checking for
  dependencies on the TSM API.  As a result, the upgrade process
  was started.  The step to remove the current BA Client complete
  but the removal of the API would fail and processing would
  stop.
  

Problem conclusion

• The update manager was enhanced to verify there are no
  dependecies on the TSM API before any software is removed.
  Message:
  ANS4262E The preview of the client installation failed.
  Is reported to the server activity log.
  

Temporary fix

• Apply fixing level when available. This
  enhancement is currently projected to be
  available in levels 7.1.0.3.
  Note that until these levels are available,
  this information is subject to change at
  the discretion of IBM.
  6.3.2.3 also contains the fix.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R63A PSY

     UP

• R64A PSY

     UP

• R71A PSY

     UP