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IC98662: COPYFROM MAILBOX FAILS TO EXTRACT A MESSAGE, THE CDINTEROP LOG THROWS (JGIS014E) - ERROR EXTRACTING A MESSAGE FROM MAILBOX.

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APAR status

  • Closed as program error.

Error description

  • Files come into SFG simultaneously on the SI node, each file
    initiates a business process (CD Requester) and a CD z/OS
    proclib submits a CD process that executes a CopyFrom and
    pull/extract each message from the SI node. All of the SI
    messages have the exact same filenames. After CD z/OS
    receives the file, it does an ICO add into C:E Mailbox z/OS.
    SI Mailbox throws
    MailboxRepositoryMessageNotExtractableException
    (JGIS014E) when different CDSA sessions concurrently access
    messages with identical names, each with an extraction counts
    of 1. Log displays at time there are 2 extract queries going
    against the same message; one query will extract the message
    successfully and other query will fail with (JGIS014E) - Error
    extracting a message from mailbox, and this scenario will cause
    some messages to be skipped and not extracted at all during the
    session.
    

Local fix

  • STRRTC - 406642
    LRB / LRB
    Circumvention: None
    

Problem summary

  • Users Affected:
    All Sterling B2B Integrator users who also use Connect:Direct
    
    Problem Description:
    Concurrent copy requests from remote PNODE(s) sometimes fail
    with error message JGIS014E "Message ID <id> is not
    extractable" when documents are stored in a mailbox with
    duplicate names, the Coneect:Direct Server adapter has been
    configured to store them
    with an extraction, and the policy permits only one
    extraction.
    
    Platforms affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix has been provided so that the adapter
    retries message extraction operation failures when
    more than one extractable message exists in a mailbox with the
    same message name.
    
    Delivered In:
    5020500_3
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC98662

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-10

  • Closed date

    2015-03-10

  • Last modified date

    2015-03-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

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Document Information

Modified date:
19 March 2015