IBM Support

IC98447: SYSTEMSTATE BACKUP LOGS ANS1751E ERROR WHEN HANDLING SQL SERVER FILESTREAM SHARE

A fix is available

IBM Tivoli Storage Manager (TSM) Client 7.1.1 Downloads and READMEs

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • System state backup will complete successfully but will log
error
"ANS1751E Error processing '\\unc_name\mssqlserver': The file
system can not be accessed"
in dsmerror.log on an Microsoft SQL server system where
'\\unc_name\mssqlserver' is an  SQL Server FILESTREAM share.

The error has no impact on the systemstate backup processing.

Initial Impact:
Low

Tivoli Storage Manager Versions Affected:
Tivoli Storage Manager Client  versions 5.5.x, 6.x and 7.1.x on
Microsoft Windows platform


Additional Keywords:
TSM zz61 zz62 zz63 zz71 systemstate backup streams

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED: Backup/Archive client v5.5 - v7.1 on         *
*                 Windows platform.                            *
****************************************************************
* PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
****************************************************************
* RECOMMENDATION: Apply fixing level when available. This      *
*                 problem is currently projected to be fixed   *
*                 in level 6.4.2 and 7.1.1. Note that until    *
*                 the fixing level is available, this          *
*                 information is subject to change at the      *
*                 discretion of IBM                            *
****************************************************************
*

    



Problem conclusion


    

  • The problem has been fixed so that it no longer occurs.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IC98447
    • 

  • Reported component name
    TSM CLIENT
    • 

  • Reported component ID
    5698ISMCL
    • 

  • Reported release
    64W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-12-20
    • 

  • Closed date
    2014-02-28
    • 

  • Last modified date
    2014-02-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • DSM      DSMC     DSMCSVC

    



Fix information


    

  • Fixed component name
    TSM CLIENT
    • 

  • Fixed component ID
    5698ISMCL
    • 



Applicable component levels


    

  • R64W  PSY
       UP
    • 

  • R71W  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"64W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            28 February 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback