IC98330: SSL CLOSURES MIGHT CAUSE A DATAPOWER APPLIANCE TO TEMPORARILY BE UNRESPONSIVE

Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1

APAR status

• Closed as program error.

Error description

• Multiple SSL closures at the same time might cause the appliance
  not to respond temporarily to any traffic. For example, all
  transactions and user interaction might stall for several
  seconds.
  
  When this issue occurs:
  
  1. A message similar to this appears in the log:
  
  [A-SERVICE][ssl][error] sslproxy(SSL-PROXY):
  tid(377228278)[1.2.3.4]: Timed out while waiting to finish
  sending of partially sent SSL closure alert
  
  2. There is a gap in the logs of several seconds with no
  messages logged, followed by a flurry of activity as the
  appliance is trying to "catch up".
  

Local fix

Problem summary

• Affected is the use of SSL with DataPower.
  
  SSL connection shutdown might cause a DataPower appliance to
  stall.
  

Problem conclusion

• Fix is available in 5.0.0.13, 6.0.0.5 and 6.0.1.1.
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R500 PSY

     UP

• R600 PSY

     UP