IC97146: MAC OS X CLIENT RETRIEVE TERMINATES WITH MESSAGE: ANS0361I DIAG:UNEXPECTED ERROR FROM PSSTRUCTACLWRITE, ERRNO = 45

IBM Tivoli Storage Manager (TSM) Client 6.3.2 Downloads and READMEs
IBM Tivoli Storage Manager (TSM) Client 7.1.1 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• When the MAC OS X client attempts to retrieve or restore an
  object (..such as a file or directory), where the original file
  system type is different from the destination file type, there
  is no guarantee the all of the original file system's ACL
  attributes will be supported by the destination file system's
  ACL schema. When the destination file system's ACL schema is
  not compatible with an ACL attribute of the original file
  system, the retrieve operation terminates with the following
  error:
  ANS0361I DIAG: TransErrno: Unexpected error from
                 psStructACLWrite, errno = 45
  The following trace lines of this error show that the client is
  terminating because of return code "retCode = 131", indicates
  this is a system error:
  05-09-2013 16:01:57.382 [022754] [196091904] : mac/pserrno.cpp
      ( 594): TransErrno: Unexpected error from psStructACLWrite,
      errno = 45
  05-09-2013 16:01:57.382 [022754] [196091904] : mac/pserrno.cpp
      ( 599): TransErrno: Received error from psStructACLWrite,
      errno = 45, rc = 131
  05-09-2013 16:01:57.382 [022754] [196091904] : mac/psacl.cpp
      ( 793): psStructACLWrite: got an error, retCode = 131,
      errno = 45 : 'Operation not supported'
  The correct behavior for the MAC OS X client is as follows:
  1. Retrieve or restore the object even though the ACL metadata
     can not be applied.
  2. Continue with the retreive or restore operation for all other
     identified objects.
  The problem has been observed on a MAC OS X client, where the
  original file system was XSAN, and the destination file system
  is NFS.
  Note that the when Tivoli Storage Manager client tries to apply
  certain XSAN ACL file system attributes to the NFS file system,
  it is NFS that will report an error back to the client that not
  all of the ACL parameters are supported. In cases such as this
  the client will on a best effort basis attempt to retore the
  object, but will not be able to apply the ACL data.
  Initial Impact:
  Medium
  .
  Tivoli Client Versions Affected:
  MAC OS X client.
  .
  Additional Keywords:
  Client dsmc dsmj GUI terminate kaput retrieve restore "errno=45"
  ENOTSUP psStructACLWrite ANS0361I
  

Local fix

• 1. Retrieve or restore the objects to a file system that is of
     the same type as the original.
  2. Retrieve or restore the objects to a file system that
     supports all the ACL attributes of the original file system.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Backup-archive client on Mac, all            *
  *                 supported versions.                          *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.3.2 and 6.4.2. Note that this    *
  *                 is subject to change at the discretion of    *
  *                 IBM.                                         *
  ****************************************************************
  *
  

Problem conclusion

• The problem has been fixed so it does not occur any more.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DSMC
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R63M PSY

     UP

• R64M PSY

     UP