IC95887: SUB-ERROR CODES ARE NOT POPULATED IN THE WEB SERVICES MANAGEMENT(WSM) RECORD

Fix packs for DataPower XML Security Gateway version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Low Latency Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0

APAR status

• Closed as program error.

Error description

• When a transaction fails, DataPower populates
  var://service/error-code and var://service/suberror-code.
  
  ITCAM for SOA uses the WSM Agent on DataPower to poll for
  monitored services metric data.
  
  The WSM Agent does not record the suberror-code and this
  data is not displayed in ITCAM's TEP (TIVOLI Enterprise Portal).
  

Local fix

Problem summary

• The user observes that the sub error code was not shown in
   ITCAM's TIVOLI Enterprise Portal when a transaction failed.
  However, the
  var://service/suberror-code was populated.
  

Problem conclusion

• Fix is available in 5.0.0.11 and 6.0.0.3.
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R500 PSY

     UP

• R600 PSY

     UP