IC93686: TIVOLI STORAGE MANAGER CLIENT API CAN CRASH WHEN TIVOLI STORAGE MANAGER CLIENT PERFORMANCE MONITOR IS ENABLED

IBM Tivoli Storage Manager (TSM) Client 6.3.2 Downloads and READMEs
IBM Tivoli Storage Manager (TSM) Client 7.1.1 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• Problem Description:
  
  Tivoli Storage Manager Client API can crash if Tivoli Storage
  Manager Client performance monitor does not terminate properly.
  This can result in unexpected behavior of the external
  application which communicates with Tivoli Storage Manager
  Server or Client through the API.
  In worst case the external application can crash too.
  This external application can be the Tivoli Storage Manager
  internal DB2 database.
  
  
  Customer/L2 Diagnostics :
  
  This issue happens when two threads use the same Performance
  Monitor object and one thread destroys this object although the
  other thread tries to use it further.
  The stack of crash dump is the following:
  
  tsmapi64!PerfMon::sendThread+0x59a
  [d:\tsm630c.120610a_x64\common\pm\perfmon.cpp @ 1596]
  msvcr100!endthreadex+0x43
  msvcr100!endthreadex+0xdf
  kernel32!BaseThreadInitThunk+0xd
  ntdll!RtlUserThreadStart+0x1d
  
  
  Tivoli Storage Manager Versions Affected:
  All versions of Tivoli Storage Manager API starting with 6.3.0
  running on all platform are affected.
  
  Initial Impact:
  medium
  
  Additional Keywords:
  TSM db2 backup
  

Local fix

• Do not use Tivoli Storage Manager Client Performance Monitor.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Backup-archive client versions 6.3 to 6.4    *
  *                 running on all supported platforms.          *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.3.2 and 6.4.2. Note that this    *
  *                 is subject to change at the discretion of    *
  *                 IBM.                                         *
  ****************************************************************
  *
  

Problem conclusion

• The problem has been fixed so that it no longer occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• TSMAPI64
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63M PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R64A PSY

     UP

• R64H PSY

     UP

• R64L PSY

     UP

• R64M PSY

     UP

• R64S PSY

     UP

• R64W PSY

     UP