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IC93032: WEBSPHERE MQ VERSION 7.0, UNABLE TO START OR CREATE A QUEUE MANAGER, AN FDC ENTRY WITH PROBE ID XC207001 IS PRODUCED.

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APAR status

  • Closed as program error.

Error description

  • On a WebSphere MQ Server for Windows system an existing queue
    manager could not be started and a new queue manager can not be
    created. An error is reported, and the
    following is an extract of the corresponding FDC entry:
    
    Operating System  :- Windows Server 2003, Build 3790: SP2
    PIDS              :- 5724H7220
    LVLS              :- 7.0.1.9
    Product Long Name :- WebSphere MQ for Windows
    Vendor            :- IBM
    Probe Id          :- XC207001
    Application Name  :- MQM
    Component         :- xxxInitialize
    SCCS Info         :- lib/cs/amqxxinc.c, 1.54.2.1
    Line Number       :- 301
    Build Date        :- Jul 18 2012
    CMVC level        :- p701-109-120718
    Build Type        :- IKAP - (Production)
    UserID            :- MUSR_MQADMIN
    Process Name      :- C:\PROGRA~1\IBM\WEBSPH~1\bin\amqmsrvn.exe
    Addressing mode   :- 32-bit
    Process           :- 00001560
    Thread            :- 00000001
    UserApp           :- FALSE
    Last HQC          :- 0.0.0-0
    Last HSHMEMB      :- 0.0.0-0
    Major Errorcode   :- xecF_E_UNEXPECTED_SYSTEM_RC
    Minor Errorcode   :- OK
    Probe Type        :- MSGAMQ6119
    Probe Severity    :- 2
    Probe Description :- AMQ6119: An internal WebSphere MQ error
    has occurred (WinNT error 234 from
    RegQueryValueEx.)
    FDCSequenceNumber :- 0
    Comment1          :- WinNT error 234 from RegQueryValueEx.
    Comment2          :- More data is available.
    .
    MQM Function Stack
    xcsInitialize
    xxxInitialize
    xcsFFST
    .
    MQM Trace History
    ...
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All users of WebSphere MQ on windows platform.
    
    Platforms affected:
    Windows
    
    ****************************************************************
    PROBLEM SUMMARY:
    MQ processes failed to start up due to an error while
    initializing the common services. Due to this problem none of
    the MQ commands could run.
    
    FDCs with probe id XC207001 were reported by the MQ function
    xxxInitialize that reads the registry key
    HKLM\SYSTEM\CURRENTCONTROLSET\CONTROL\NLS\CODEPAGE\OEMCP to get
    the default codepage of the system. The registry API
    RegQueryValueEx rarely fails with windows error 234 (More data
    is available) even if the buffer is large enough to hold the
    value of the registry key.
    

Problem conclusion

  • The code is modified to dynamically allocate the buffer based
    on the length of the registry value and the API RegQueryValueEx
    is called with the exact length of the data.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following:
    
                       v7.0
    Platform           Fix Pack 7.0.1.11
    --------           --------------------
    Windows            7.0.1.11
    
                       v7.1
    Platform           Fix Pack 7.1.0.4
    --------           --------------------
    Windows            7.1.0.4
    
    Version            v7.5
    --------           --------------------
    Fix available in:  7.5.0.3
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC93032

  • Reported component name

    WMQ WINDOWS V7

  • Reported component ID

    5724H7220

  • Reported release

    701

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-13

  • Closed date

    2013-06-27

  • Last modified date

    2013-08-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WMQ WINDOWS V7

  • Fixed component ID

    5724H7220

Applicable component levels

  • R701 PSY

       UP

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Document Information

Modified date:
14 August 2013