Fixes are available
APAR status
Closed as program error.
Error description
Restore VM process using 'VMVSTORTRANSPORT SAN' can fail with: ANS9365E VMware vStorage API error for virtual machine 'Machine1'. TSM function name : VixDiskLib_Write TSM file : vmvddksdk.cpp (2805) API return code : 1 API error message : Unknown error ANS0361I DIAG: ANS1111I vmRestoreExtent(): VixDiskLib_Write FAILURE startSector=512 sectorSize=512 byteOffset=262144, rc=4398 ANS4191E Restore VM operation failed using 'san' transport mode. In some cases switching from SAN to network-based VM restores can be successful. ANS9365E VMware vStorage API error for virtual machine 'Machine1'. TSM function name : VixDiskLib_Close TSM file : vmvddksdk.cpp (1783) API return code : 1 API error message : Unknown error ANS5249E The virtual machine restore operation failed. Initial Impact: Medium
Local fix
Use 'VMVSTORTRANSPORT NBD'
Problem summary
**************************************************************** * USERS AFFECTED: Backup-archive client versions 6.3 and 6.4 * * running on all Microsoft Windows and Linux * * platforms. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in level 6.4.2. Note that until the fixing * * level is available, this information is * * subject to change at the discretion of IBM. * **************************************************************** The issue is with VMware VDDK library, more info: http://kb.vmware.com/kb/1035096 When writing using SAN mode during restore, disk size should be a multiple of the underlying VMFS block size, otherwise write actions to the last fraction of a disk will fail. For example, if a datastore has 1MB block size and the virtual disk is 16.3MB large, the last 0.3MB will not get written and will fail with the Invalid Argument error. Your software must add 0.7MB of zeroes to complete the block. This caveat does not apply to eager-zeroed thick disk.
Problem conclusion
During restore virtual disks are padded, so that the size is multiple of the underlying VMFS block size. Writing is done to the end of the VMFS block.
Temporary fix
Comments
APAR Information
APAR number
IC92703
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
64W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-05-31
Closed date
2013-08-30
Last modified date
2013-08-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
DSMC
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R63L PSY
UP
R63W PSY
UP
R64L PSY
UP
R64W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"64W"}]
Document Information
Modified date:
23 September 2021