IC91422: IBM Systems Director warning for Qlogic FC3171 says SNMP auto-configuration failed.

APAR status

• Closed as documentation error.

Error description

• The IBM Systems Director resource explorer shows the following
  warning message for a Qlogic FC3171 or other switch,
  
  "Unable to set Simple Network Management Protocol (SNMP)
  notification destination:  Automatic configuration failed.  To
  manually define SNMP settings, open System Configuration >
  Current Configuration and then edit the Protocol Configuration
  for the desired switch"
  
  However, if the user configures SNMP settings through Current
  Configuration or by logging into the switch, SNMP traps are
  still not displayed in the event log.
  
  This might happen because of environment issues or access
  issues. Users can resolve this by restoring SNMP on the switch
  to it's default state.
  
  Impact:  SNMP informational messages sent by the switch are not
  available to the user.
  

Local fix

• There is no usage change that will avoid this issue.
  

Problem summary

• Environment issues with the SNMP configuration on the switch or
  access issues to the switch from IBM Systems Director can lead
  to configuration/connection problems between the switch and IBM
  Systems Director.
  
  To resolve the switch warning message and to allow SNMP traps
  sent by the switch to be displayed by IBM Systems Director, the
  following steps will restore SNMP on the switch to it's default
  state. This will allow IBM Systems Director to configure SNMP to
  the correct settings on the switch by rediscovering/unlocking
  the switch.
  
  1) From the Settings option in the navigation tree, select
     Network Management Preferences
  2) On the select Network Management Preferences page, verify
     that the checkbox to "Automatically assign the management
     server as an SNMP trap destination for newly discovered and
     unlocked network devices" is checked.
  3) SSH to the switch and log in.
  4) Use the Qlogic switch command 'start admin' to enter admin
     mode.
  5) Restore SNMP to default settings on the Qlogic switch using
     the command 'reset snmp'.  Press y to confirm the reset.
  6) From the IBM Systems Director console, re-access the switch
     and follow either of these paths,
     a) Remove the switch from the IBM Systems Director Resource
        Explorer.
     b) Collect inventory on the chassis that manages the switch.
     c) Once the inventory completes and the switch has been
        re-discovered, verify the Access column for the switch
        shows OK.
     d) Run inventory on the switch.
  
    OR
  
     a) Revoke access to the switch
     b) Unlock the switch
     c) Verify the Access column for the switch shows OK.
  
  The information message "The management server's Simple Network
  Management Protocol (SNMP) trap destination set successfully."
  should now be displayed for the switch.
  
  
  Versions: IBM Systems Director Information Center 6.3.x
  

Problem conclusion

• N/A
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  IBM DIR SRV XLI

• Fixed component ID

  5765DRXLS

Applicable component levels