APAR status
Closed as fixed if next.
Error description
When CLEAN DRIVE command is invoked from Tivoli Storage Manager server, extraneous TAPE_ERR4 in AIX errpt and ANR8446W may be recorded during the operation. They can be recorded for timing issue when IBM tape device driver is used. Both are ignorable because they are recorded for internal trials and harmless even when there are the messages. The operation itself ends successfully even when they are recorded. Here is an example for the result of "query actlog". It can be seen that CLEAN DRIVE operation ends successfully. (Example for result of "query actlog") ------------------------------ yy/MM/dd HH:mm:SS ANR2017I Administrator ADMIN issued command: CLEAN DRIVE LIB_3200 DRV_3200 yy/MM/dd HH:mm:SS ANR0984I Process 1 for CLEAN DRIVE started in the BACKGROUND at HH:mm:SS. yy/MM/dd HH:mm:SS ANR8904I CLEAN DRIVE: Cleaning operation for drive DRV_3200 in library LIB_3200 started as process 1. yy/MM/dd HH:mm:SS ANR8906I Cleaning drive DRV_3200(/dev/rmt1) in library LIB_3200. yy/MM/dd HH:mm:SS ANR8446W Manual intervention required for library LIB_3200. yy/MM/dd HH:mm:SS ANR8908I CLEAN DRIVE for drive DRV_3200(/dev/rmt1) in library LIB_3200 completed successfully. yy/MM/dd HH:mm:SS ANR0985I Process 1 for CLEAN DRIVE running in the BACKGROUND completed with completion state SUCCESS at HH:mm:SS. ------------------------------ Here is an example for the result of "errpt -a" command: (Example for result of "errpt -a" command) ------------------------------ LABEL: TAPE_ERR4 ... DATE/TIME: WW MM dd HH:mm:SS JST yyyy ... Description: TAPE DRIVE FAILURE ... Detail Date SENSE DATA 0600 0000 1510 0000 1C00 0000 0000 0000 0200 0300 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 ------------------------------ Tivoli Storage Manager Versions Affected: TSM 6.X for AIX platform. Customer/L2 Diagnostics (If Applicable) When collecting Tivoli Storage Manager server trace with PVR MMS and NA flags, the following records can be seen. It shows that internal open trying function ends for timeout. (Example for result of Tivoli Storage Manager server trace) ------------------------------ HH:mm:SS.sss [69][output.c][7227][PutConsoleMsg]:ANR2017I Administrator ADMIN issued command: CLEAN DRIVE LIB_3200 DRV_3200. HH:mm:SS.sss [69][mmsdrive.c][7197][MmsCleanDrive]:Cleaning drive DRV_3200 from lib LIB_3200 ... HH:mm:SS.sss [70][pspvr.c][3464][PvrPsOpenDevice]:Opening device /dev/rmt1 with nonDelay = 1, accessMode = 0 HH:mm:SS.sss [70][pspvrfio.c][720][psQValidFileSystem]:Reading information on volume in drive /dev/rmt1 HH:mm:SS.sss [70][pspvrfio.c][731][psQValidFileSystem]:statfs for /dev/rmt1 returned successfully with vfstype 0 HH:mm:SS.sss [70][pspvrfio.c][744][psQValidFileSystem]:Drive /dev/rmt1 is character special, not valid file system HH:mm:SS.sss [70][pspvr.c][3493][PvrPsOpenDevice]:open() with errno is 78 devName is /dev/rmt1 HH:mm:SS.sss [70][pvrutil.c][709][PvrOpenDevice]:Attempted to open device /dev/rmt1, 1 time(s), rc = 2813. HH:mm:SS.sss [70][pvr.c][6300][PvrOpenTapeDrive]:Validating device information for drive DRV_3200, devtype 20, openRc 2813, handle 78, nonDelayFlag 1 through CheckTapeId HH:mm:SS.sss [70][mmsdrive.c][8188][MmsCheckTapeId]:Fetching current mapping info for drive DRV_3200 (openRc = 2813, handle = 78): serial [*****], WWN [*************], and vendor [] HH:mm:SS.sss [70][mmsdrive.c][8291][MmsCheckTapeId]:Drive DRV_3200 failed to open the path /dev/rmt1 with error 2813 and handle 78. It may be retried! HH:mm:SS.sss [70][pvr.c][6308][PvrOpenTapeDrive]:Drive DRV_3200, handle 78, checktapeId returned rc = 2813. ------------------------------ When collecting IBM tape device driver trace at the same time, the following records can be seen. It shows that MODE SELECT, which is related to the open function, ends for timeout (Example for result of IBM device driver trace) ------------------------------ 326 SSS.sssssssss 0.005233 Atape [0045] EXIO ENTRY: rmt1 fscsi4 scsi_id 0000000000021300 lun_id 0000000000000000 bp F1002A010109BBBB [6 usec] 326 SSS.sssssssss 0.000723 Atape [0045] COMMAND: MODE SELECT [1 usec] 326 SSS.sssssssss 0.000732 Atape [0045] CDB: 15 10 00 00 1C 00 [1 usec] 326 SSS.sssssssss 65518.068420 Atape [FFFF] IODONE: posting tid 0000000002550045 [65.518068 sec] 326 SSS.sssssssss 0.009333 Atape [0045] BUFFER: addr F1000A02020E0000 len 28 bytes 0 [10 usec] 326 SSS.sssssssss 0.002344 Atape [0045] DATA: 00 00 10 08 7F 00 00 00 00 00 00 04 10 0E 00 00 00 00 01 2C 40 00 10 00 00 00 01 80 00 00 00 00 [3 usec] 326 SSS.sssssssss 0.001456 Atape [0045] EXIO EXIT: errno ENXIO card status COMMAND TIMEOUT [2 usec] ------------------------------ Initial Impact: Low Additional Keywords: zz61 zz62 zz63 clean drive errpt TAPE_ERR4 mode select atape
Local fix
Use library based cleaning
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: * **************************************************************** This problem is projected to be fixed in a future version of the Tivoli Storage Manager server. Note that this is subject to change at the discretion of IBM. Affected platforms: AIX.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IC91137
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-03-27
Closed date
2013-04-15
Last modified date
2013-04-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R55A PSY
UP
R61A PSY
UP
R62A PSY
UP
R63A PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
15 April 2013