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IC90384: STERLING B2B INTEGRATOR STOPS WORKING FOR A PERIOD OF TIME AND THEN STARTS WORKING AGAIN.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Sterling B2B Integrator stops working for a period of time, for
example, 10 minutes, and then
after 10 minutes resumes back to proper the
state. Within that 10 minutes, the user is not able to see the
/myfilegateway page and can't access the dashboard for watching
current
processes running. Sometimes the customer needs to restart
the application to resolve this issue.

Local fix

  • STRRTC - 366601
BD / BD
Circumvention: None

Problem summary

  • Users Affected:
All

Problem Description:
Sterling B2B Integrator stops working for a period of time
and then starts working again.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:
The issue was caused by the heap being over-utilized.
A code fix has been applied.

Delivered In:
5020500_4

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IC90384
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    523
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-02-22
    • 

  • Closed date
    2015-04-02
    • 

  • Last modified date
    2015-04-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    

  • R525  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.3","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 April 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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