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IC90384: STERLING B2B INTEGRATOR STOPS WORKING FOR A PERIOD OF TIME AND THEN STARTS WORKING AGAIN.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Sterling B2B Integrator stops working for a period of time, for
    example, 10 minutes, and then
    after 10 minutes resumes back to proper the
    state. Within that 10 minutes, the user is not able to see the
    /myfilegateway page and can't access the dashboard for watching
    current
    processes running. Sometimes the customer needs to restart
    the application to resolve this issue.
    

Local fix

  • STRRTC - 366601
    BD / BD
    Circumvention: None
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Sterling B2B Integrator stops working for a period of time
    and then starts working again.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    The issue was caused by the heap being over-utilized.
    A code fix has been applied.
    
    Delivered In:
    5020500_4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC90384

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    523

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-22

  • Closed date

    2015-04-02

  • Last modified date

    2015-04-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

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Document Information

Modified date:
27 April 2015