IBM Support

IC87739: INTERNET BROWSER VERSION SHOW IE7 ALTHOUGH NOTES EMBEDDED BROWSER IS IE8

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APAR status

  • Closed as suggestion for future release.

Error description

  • Working on Windows 7 Pro Operating system that has IE8, users
    are unable to set
    IE8 or Firefox as a Notes embedded browser and unable to open
    certain websites
    due to that as it shows message "You are using IE7 or lower"
    
    According to TN 1266313, Notes client uses SWT to access the
    details of hard
    coded browser with Operating system. Hence customer tried to set
    Firefox or IE8
    as a default on Operating system and tried to open the website
    using Embedded
    browser. If we right click and check the browser properties in
    this case, it
    does show "Firefox document" or "HTML document" respectively
    which indicates
    default browser set on Operating system is working as a Embedded
    
    browser.
    
    
    User preferences are set to "Use the browser embedded with this
    client" as
    customer wants to use only Notes Embedded client
    
    
    
    However, if we open the website www.whatismybrowser.com to
    confirm the Embedded
    browser version, it still shows "Internet explorer 7 on Windows
    
    XP"
    
    Instead, if you open this website from Internet explorer
    directly on the same
    machine, it shows "Internet explorer 8 on Windows XP"
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • PMR was closed and customer was provided a work-around.
    

APAR Information

  • APAR number

    IC87739

  • Reported component name

    LOTUS EXPEDITOR

  • Reported component ID

    5724R0900

  • Reported release

    623

  • Status

    CLOSED SUG

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-01

  • Closed date

    2013-05-10

  • Last modified date

    2013-05-10

  • APAR is sysrouted FROM one or more of the following:

    LO68487

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVHEW","label":"Lotus Expeditor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"623","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
10 May 2013