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IC87704: NOTES CLIENT CRASH ON ORG/ECLIPSE/SWT/INTERNAL/OLE/WIN32/COMEX.V TBLCALL IN CITRIX

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APAR status

  • Closed as Permanent restriction.

Error description

  • Notes Client Crash because of Java Crash in Citrix.
    
    Fatal stack:
    1XMCURTHDINFO  Current thread
    NULL           ----------------------
    3XMTHREADINFO      "main" J9VMThread:0x134FFD00,
    j9thread_t:0x02BD44D4, java/lang/Thread:0x03188318, state:R,
    prio=6
    3XMTHREADINFO1            (native thread ID:0x6238, native
    priority:0x6, native policy:UNKNOWN)
    3XMTHREADINFO3           Java callstack:
    4XESTACKTRACE                at
    org/eclipse/swt/internal/ole/win32/COMex.VtblCall(Native Method)
    4XESTACKTRACE                at
    org/eclipse/swt/internal/ole/win32/IInternetSecurityManager.MapU
    rlToZone(Bytecode PC:8)
    4XESTACKTRACE                at
    org/eclipse/swt/browser/WebControlSite.MapUrlToZone(Bytecode
    PC:235)
    4XESTACKTRACE                at
    org/eclipse/swt/browser/WebSite$4.method5(Bytecode PC:13)
    4XESTACKTRACE                at
    org/eclipse/swt/internal/ole/win32/COMObject.callback5(Bytecode
    PC:47(Compiled Code))
    4XESTACKTRACE                at
    org/eclipse/swt/internal/win32/OS.DispatchMessageW(Native
    Method)
    4XESTACKTRACE                at
    org/eclipse/swt/internal/win32/OS.DispatchMessage(Bytecode
    PC:7(Compiled Code))
    4XESTACKTRACE                at
    org/eclipse/swt/widgets/Display.readAndDispatch(Bytecode
    PC:7(Compiled Code))
    4XESTACKTRACE                at
    org/eclipse/ui/internal/Workbench.runEventLoop(Bytecode PC:9)
    4XESTACKTRACE                at
    org/eclipse/ui/internal/Workbench.runUI(Bytecode PC:393)
    4XESTACKTRACE                at
    org/eclipse/ui/internal/Workbench.access$4(Bytecode PC:1)
    4XESTACKTRACE                at
    org/eclipse/ui/internal/Workbench$5.run(Bytecode PC:23)
    4XESTACKTRACE                at
    org/eclipse/core/databinding/observable/Realm.runWithDefault(Byt
    ecode PC:14)
    4XESTACKTRACE                at
    org/eclipse/ui/internal/Workbench.createAndRunWorkbench(Bytecode
    PC:18)
    4XESTACKTRACE                at
    org/eclipse/ui/PlatformUI.createAndRunWorkbench(Bytecode PC:2)
    4XESTACKTRACE                at
    com/ibm/rcp/personality/framework/internal/RCPApplication.run(By
    tecode PC:108)
    4XESTACKTRACE                at
    sun/reflect/NativeMethodAccessorImpl.invoke0(Native Method)
    4XESTACKTRACE                at
    sun/reflect/NativeMethodAccessorImpl.invoke(Bytecode
    PC:83(Compiled Code))
    4XESTACKTRACE                at
    sun/reflect/DelegatingMethodAccessorImpl.invoke(Bytecode
    PC:6(Compiled Code))
    4XESTACKTRACE                at
    java/lang/reflect/Method.invoke(Bytecode PC:163(Compiled Code))
    4XESTACKTRACE                at
    org/eclipse/equinox/internal/app/EclipseAppContainer.callMethodW
    ithException(Bytecode PC:15)
    4XESTACKTRACE                at
    org/eclipse/equinox/internal/app/EclipseAppHandle.run(Bytecode
    PC:196)
    4XESTACKTRACE                at
    org/eclipse/core/runtime/internal/adaptor/EclipseAppLauncher.run
    Application(Bytecode PC:105)
    4XESTACKTRACE                at
    org/eclipse/core/runtime/internal/adaptor/EclipseAppLauncher.sta
    rt(Bytecode PC:29)
    4XESTACKTRACE                at
    org/eclipse/core/runtime/adaptor/EclipseStarter.run(Bytecode
    PC:149)
    4XESTACKTRACE                at
    org/eclipse/core/runtime/adaptor/EclipseStarter.run(Bytecode
    PC:183)
    4XESTACKTRACE                at
    sun/reflect/NativeMethodAccessorImpl.invoke0(Native Method)
    4XESTACKTRACE                at
    sun/reflect/NativeMethodAccessorImpl.invoke(Bytecode
    PC:83(Compiled Code))
    4XESTACKTRACE                at
    sun/reflect/DelegatingMethodAccessorImpl.invoke(Bytecode PC:6)
    4XESTACKTRACE                at
    java/lang/reflect/Method.invoke(Bytecode PC:163)
    4XESTACKTRACE                at
    org/eclipse/equinox/launcher/Main.invokeFramework(Bytecode
    PC:211)
    4XESTACKTRACE                at
    org/eclipse/equinox/launcher/Main.basicRun(Bytecode PC:114)
    4XESTACKTRACE                at
    org/eclipse/equinox/launcher/Main.run(Bytecode PC:4)
    4XESTACKTRACE                at
    com/ibm/rcp/core/internal/launcher/Main.startLaunch(Bytecode
    PC:227)
    4XESTACKTRACE                at
    com/ibm/rcp/core/internal/launcher/Main.main(Bytecode PC:262)
    4XESTACKTRACE                at
    com/ibm/rcp/core/internal/launcher/Main.run(Bytecode PC:1)
    3XMTHREADINFO3           Native callstack:
    4XENATIVESTACK               TracePrintfExA+0x0 (0x69F91BD4
    [rtutils+0x1bd4])
    4XENATIVESTACK               RasEnumEntriesW+0x157e (0x69FA7303
    [RASAPI32+0x7303])
    4XENATIVESTACK               RasEnumEntriesW+0xf14 (0x69FA6C99
    [RASAPI32+0x6c99])
    4XENATIVESTACK               RasConnectionNotificationW+0x1f57
    (0x69FA514C [RASAPI32+0x514c])
    4XENATIVESTACK               RasConnectionNotificationW+0x1efe
    (0x69FA50F3 [RASAPI32+0x50f3])
    4XENATIVESTACK               RasConnectionNotificationW+0x1e0f
    (0x69FA5004 [RASAPI32+0x5004])
    4XENATIVESTACK               RasConnectionNotificationW+0x17a1
    (0x69FA4996 [RASAPI32+0x4996])
    4XENATIVESTACK               RasEnumEntriesW+0x8c (0x69FA5E11
    [RASAPI32+0x5e11])
    4XENATIVESTACK               Ordinal101+0xfb (0x7560D910
    [WININET+0xd910])
    4XENATIVESTACK               Ordinal101+0x29 (0x7560D83E
    [WININET+0xd83e])
    4XENATIVESTACK               InternetGetConnectedStateExW+0x65f4
    (0x7560D776 [WININET+0xd776])
    4XENATIVESTACK               InternetUnlockRequestFile+0x893
    (0x756170A6 [WININET+0x170a6])
    4XENATIVESTACK               IsUrlCacheEntryExpiredW+0x1084
    (0x7563EA15 [WININET+0x3ea15])
    4XENATIVESTACK               InternetInitializeAutoProxyDll+0x71
    (0x7561E0B9 [WININET+0x1e0b9])
    4XENATIVESTACK               Ordinal421+0x9d (0x770BF9AA
    [urlmon+0x1f9aa])
    4XENATIVESTACK               Ordinal414+0x1c3 (0x770A594D
    [urlmon+0x594d])
    4XENATIVESTACK               Ordinal410+0x55d (0x770A56FC
    [urlmon+0x56fc])
    4XENATIVESTACK
    _Java_org_eclipse_swt_internal_ole_win32_COMex_VtblCall__III_3II
    @28+0x43 (0x2C253873 [comex+0x3873])
    4XENATIVESTACK               J9VMDllMain+0x38b09 (0x02BA9B29
    [j9gc24+0x39b29])
    4XENATIVESTACK               (0x026C703F [j9vm24+0x1703f])
    4XENATIVESTACK               CoInternetQueryInfo+0x20a
    (0x770C9F63 [urlmon+0x29f63])
    4XENATIVESTACK               RunHTMLApplication+0xbfd4e
    (0x67AA0474 [mshtml+0x120474])
    4XENATIVESTACK               RunHTMLApplication+0x4a48b
    (0x67A2ABB1 [mshtml+0xaabb1])
    4XENATIVESTACK               RunHTMLApplication+0xbff6a
    (0x67AA0690 [mshtml+0x120690])
    4XENATIVESTACK               (0x679912A4 [mshtml+0x112a4])
    4XENATIVESTACK               (0x679910A4 [mshtml+0x110a4])
    4XENATIVESTACK               (0x679C0E1D [mshtml+0x40e1d])
    4XENATIVESTACK               (0x67990518 [mshtml+0x10518])
    4XENATIVESTACK               (0x679C1E71 [mshtml+0x41e71])
    4XENATIVESTACK               DllCanUnloadNow+0x63ae (0x67BAD300
    [mshtml+0x22d300])
    4XENATIVESTACK               (0x679C1B56 [mshtml+0x41b56])
    4XENATIVESTACK               Ordinal103+0x3428b (0x67B36810
    [mshtml+0x1b6810])
    4XENATIVESTACK               gapfnScSendMessage+0x270
    (0x75266238 [USER32+0x16238])
    4XENATIVESTACK               gapfnScSendMessage+0x922
    (0x752668EA [USER32+0x168ea])
    4XENATIVESTACK               LoadStringW+0x11f (0x75267D31
    [USER32+0x17d31])
    4XENATIVESTACK               DispatchMessageW+0xf (0x75267DFA
    [USER32+0x17dfa])
    4XENATIVESTACK
    _Java_org_eclipse_swt_internal_win32_OS_DispatchMessageW@12+0x31
    (0x302B39B7 [swt-win32-3659+0x39b7])
    4XENATIVESTACK               (0x026B7126 [j9vm24+0x7126])
    4XENATIVESTACK               _JVM_InvokeMethod@16+0x50
    (0x01E44590 [jvm+0x4590])
    4XENATIVESTACK
    _Java_sun_reflect_NativeMethodAccessorImpl_invoke0@20+0x15
    (0x13756734 [java+0x6734])
    4XENATIVESTACK               JNI_CreateJavaVM+0x1aca9
    (0x026E5149 [j9vm24+0x35149])
    4XENATIVESTACK               _JVM_InvokeMethod@16+0x50
    (0x01E44590 [jvm+0x4590])
    4XENATIVESTACK
    _Java_sun_reflect_NativeMethodAccessorImpl_invoke0@20+0x15
    (0x13756734 [java+0x6734])
    4XENATIVESTACK               JNI_CreateJavaVM+0x2cfa2
    (0x026F7442 [j9vm24+0x47442])
    4XENATIVESTACK               (0x026B6713 [j9vm24+0x6713])
    

Local fix

Problem summary

  • Closing low priority Expeditor SPRs
    

Problem conclusion

  • Closing low priority Expeditor SPRs that have not had a report
     in years. Reviewed 18 of these and determined they are either
     indirectly fixed or minor issue. If customers encounter in
     9.0.1 or above, they may be re-raised for triage.
    

Temporary fix

Comments

  • This APAR is associated with SPR# JJDI8UJD72.
    Closing low priority Expeditor SPRs that have not had a report
     in years. Reviewed 18 of these and determined they are either
     indirectly fixed or minor issue. If customers encounter in
     9.0.1 or above, they may be re-raised for triage.
    

APAR Information

  • APAR number

    IC87704

  • Reported component name

    LOTUS EXPEDITOR

  • Reported component ID

    5724R0900

  • Reported release

    623

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-31

  • Closed date

    2014-03-04

  • Last modified date

    2014-03-04

  • APAR is sysrouted FROM one or more of the following:

    LO69520

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS EXPEDITOR

  • Fixed component ID

    5724R0900

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVHEW","label":"Lotus Expeditor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"623","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
04 March 2014