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IC86184: UNABLE TO DOWNLOAD FILES FROM LINKED MAILBOX, INTERMITTENT ISSUE.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Error Description:
    Customer has three or more remote trading partners accessing the
    same linked mailbox with different IDs set up for each
    trading partner. The trading partners use FTP scripts to
    download the files from the linked mailbox. The file sizes are
    small, but the trading partners can download many files at one
    time and intermittently the download fails. No errors are posted
    in the mailbox.log file.
    
    Found the following error in the ftp.log:
    
    [2012-07-11 11:23:42.284] ERRORDTL 000000000000 GLOBAL_SCOPE
    [1342020222283]com.sterlingcommerce.woodstock.services.ftpserver
    .server.exception.FtpMailboxRepositoryException
     at
    com.sterlingcommerce.woodstock.services.ftpserver.server.FtpMail
    boxDataStore.getMessage(FtpMailboxDataStore.java:701)
     at
    com.sterlingcommerce.woodstock.services.ftpserver.server.FtpMail
    boxDataStore.openRead(FtpMailboxDataStore.java:983)
     at
    com.sterlingcommerce.woodstock.services.ftpserver.server.FtpMail
    boxDataStore.open(FtpMailboxDataStore.java:896)
     at
    com.sterlingcommerce.woodstock.services.ftpserver.server.FtpFile
    .open(FtpFile.java:143)
     at
    com.sterlingcommerce.woodstock.services.ftpserver.server.FtpComm
    and.openFile(FtpCommand.java:1990)
     at
    com.sterlingcommerce.woodstock.services.ftpserver.server.FtpComm
    and.handleRETRCommand(FtpCommand.java:1150)
     at sun.reflect.GeneratedMethodAccessor300.invoke(Unknown
    Source)
    

Local fix

  • Local Fix￘
    STRRTC - 343256
    LB/LB
    Circumvention: None
    

Problem summary

  • Platforms Affected:
    All
    
    Users Affected:
    Customers using linked mailboxes.
    
    Problem Description:
    Intermittent denial of linked mailbox access when the user is a
    super user.
    

Problem conclusion

  • A code fix has been applied.
    
    Delivered In:
    5020500_3
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC86184

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    500

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-28

  • Closed date

    2012-08-30

  • Last modified date

    2015-03-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R500 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.0","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
19 March 2015