IBM Support

IC85938: WMQ CLIENT V7.X RECEIVES ACCESS VIOLATION FDC (XC130031) WHEN STARTING THE MS0T WMQ EXPLORER.

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APAR status

  • Closed as program error.

Error description

  • After installing WebSphere MQ (WMQ) Client v7.1 and MQ Explorer
    support pack MS0T v7.1, FDCs are generated with a read access
    violation each time the MQ Explorer is started. MQ Explorer will
    start, but the Navigator window may not show all entries.
    
    FDC shows:
    
    Probe Id          :- XC130031
    Component         :- xehExceptionHandler
    Process Name      :- C:\Program Files\IBM\WebSphere MQ
    Explorer\MQExplorer.exe
    Probe Description :- AMQ6109: An internal WebSphere MQ error
    has occurred.
    Comment1          :- Access Violation at address 00000000 when
    reading
    
    An Unhandled Exception detected in process 3560, on thread
    0x1124.
    Type: EXCEPTION_ACCESS_VIOLATION (C0000005).
    Address: 001B:260A16FD.
    The thread could not read from memory address 0x00000000.
    

Local fix

  • Local Fix￘
    none
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users of WebSphere MQ Explorer on a system where WebSphere MQ
    Server is not installed
    
    Platforms affected:
    Windows
    
    ****************************************************************
    PROBLEM SUMMARY:
    When WebSphere MQ Explorer is launched, it checks for
    administrative access to WebSphere MQ Server. But when WebSphere
    MQ Server is not present this function fails with an FDC. The
    FDC is due to the accessing an invalid address.
    

Problem conclusion

  • The fix ensures that a check for WebSphere MQ Server
    installation is made before this function is invoked.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
                       v7.1
    Platform           Fix Pack 7.1.0.3
    --------           --------------------
    Windows            7.1.0.3
    
    Platform           v7.5
    --------           --------------------
    Multiplatforms     7.5.0.1
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85938

  • Reported component name

    WMQ WINDOWS V7

  • Reported component ID

    5724H7220

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-16

  • Closed date

    2012-10-30

  • Last modified date

    2012-10-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WMQ WINDOWS V7

  • Fixed component ID

    5724H7220

Applicable component levels

  • R710 PSY

       UP

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Document Information

Modified date:
30 October 2012