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IC85094: WMQFTE 7.0.4: RESOURCE MONITOR ENCOUNTERS AN ERROR AND CAUSES AGENT TO TERMINATE UNEXPECTEDLY.

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APAR status

  • Closed as program error.

Error description

  • Error Description
    The WebSphere MQ File Transfer Edition agent terminates and does
    not restart successfully when a resource monitor that monitors a
    queue is created and the agent is unable to access that queue
    for some reason. Deleting the monitor is difficult because
    this configuration causes the agent to restart.
    
    For example, if the agent is not authorised to access the queue,
    an FDC generated records:
    
    Level: f704-FP1-20111122-0937
    Time: 02/07/2012 10:46:19:030 EDT
    Thread: 36 (Thread-25)
    Class: com.ibm.wmqfte.monitor.management.MonitorImpl
    Instance: 1f741f74
    Method: run
    Probe: FFDC_002
    Cause: com.ibm.wmqfte.wmqiface.WMQApiFailureException:
    cc=2
    rc=2035 op=openQueue - MQOPEN (Queue Manager: QM, Queue
    Name: Queue, Open Options: 10)
    
    com.ibm.wmqfte.wmqiface.WMQApiFailureException: cc=2 rc=2035
    op=openQueue - MQOPEN (Queue Manager: QM, Queue Name:
    Queue, Open Options: 10)
    

Local fix

  • Local Fix <br/>If no other agent configuration exist for the
    affected agent, the <br/>"fteCleanAgent -ms AGENT_NAME"
    command can be used to remove <br/>all defined resource
    monitors.<br/><br/>Alternatively, the cause of the Exception can
    be resolved if possible.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All users of queue resource monitors in WebSphere MQ File
    Transfer Edition Version 7.0.4 and 7.5.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM SUMMARY:
    WMQ Exceptions generated when accessing the monitored queue were
    being treated as if they were generated when accessing
    internal queues. As a result, recovery processing was
    triggered and the agent entered recovery. Because the agent
    was continuously in recovery, deleting the monitor configuration
    is difficult.
    

Problem conclusion

  • This APAR resolves the problem by wrapping WMQ Exceptions
    generated when accessing the monitored queue as
    MonitorUserExceptions. This prevents the agent from entering
    recovery. Instead a message is output to the log with details of
    the problem.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Platform           v7.5
    --------           --------------------
    Multiplatforms     7.5.0.1
    
    Platform           v7.0
    --------           --------------------
    Multiplatforms     7.0.4.3
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC85094

  • Reported component name

    WMQ FILE TRANSF

  • Reported component ID

    5724R1000

  • Reported release

    704

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-03

  • Closed date

    2012-08-23

  • Last modified date

    2012-08-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WMQ FILE TRANSF

  • Fixed component ID

    5724R1000

Applicable component levels

  • R704 PSY

       UP

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Document Information

Modified date:
23 August 2012