Fixes are available
APAR status
Closed as program error.
Error description
Tivoli Storage Manager server can crash when issuing Show Session SHOW SESSION command. Here is the call stack from dsmsvc.err: . Unavailable, Unavailable ssIsMPUsed()+BB, Unavailable smShowSessions()+720, Unavailable AdmShow()+19F4, Unavailable AdmCommandLocal()+149, Unavailable admCommand()+E31, Unavailable SmAdminCommandThread()+2A, Unavailable startThread()+124, Unavailable endthreadex()+43, Unavailable BaseThreadInitThunk()+D, Unavailable . *********** end call stack ********* . This crash has occurred on Windows 2008 and Aix Tivoli Storage Manager Versions Affected: 5.5,6.1,6.2 and 6.3 on Windows and Aix Customer/L2 Diagnostics (If Applicable) N/A Initial Impact: Low|Medium|High Medium Additional Keywords: 77584, IC76421, MDVPARTl
Local fix
Don't run SHOW SESSION command until fix level is available
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.7, 6.1.5.300, 6.2.5 and 6.3.2. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, z/OS, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC82490
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-04-06
Closed date
2012-05-18
Last modified date
2013-11-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63W"}]
Document Information
Modified date:
19 September 2021