Fixes are available
APAR status
Closed as program error.
Error description
When using the "SSL Refresh" option from within the WebSphere MQ Explorer V7, the following error message is observed: An unexpected error (2033) has occurred. (AMQ4999). The 2033 translates as the WebSphere MQ return code 'MQRC_NO_MSG_AVAILABLE'. The SSL Refresh command completes successfully, even though WebSphere MQ Explorer reported the error. No FDCs are generated and no AMQ errors are written to the log file locations.
Local fix
LOCAL FIX: Issue the following command from runmqsc: REFRESH SECURITY TYPE(SSL)
Problem summary
**************************************************************** USERS AFFECTED: This issue affects users of: - The WebSphere MQ V7.0.1 WebSphere MQ Explorer - The WebSphere MQ V7.1 WebSphere MQ Explorer that use the Security->Refresh SSL... operation to refresh the SSL channels that have been defined on a queue manager. Platforms affected: Linux (Power),Linux (x86),Linux (x86-64),Windows **************************************************************** PROBLEM SUMMARY: When a queue manager is selected in WebSphere MQ V7 Explorer, and the Security->Refresh SSL... operation is requested, a WebSphere MQ PCF message containing the command 'MQCMD_REFRESH_SECURITY' is generated and sent to the queue manager. The queue manager processes the command, restarts all of its running SSL channels, and then returns a response to the WebSphere MQ Explorer. WebSphere MQ Explorer waited a maximum of 30 seconds for the queue manager to process the 'MQCMD_REFRESH_SECURITY' command and return a response. If no response was received within 30 seconds, WebSphere MQ Explorer displayed an error dialog containing the following message: "An unexpected error (2033) has occurred. (AMQ4999)." This messages gave the impression that the Security->Refresh SSL... operation had failed, when in actuality the operation could still have been running, to complete some time after the error message had been displayed.
Problem conclusion
The WebSphere MQ Explorer has been updated to display the following message if the Security->Refresh SSL... operation is run and no response is received from the queue manager within 30 seconds: "No response was received from the queue manager to report the outcome of the Refresh SSL operation within the timeout period. WebSphere MQ Explorer is no longer monitoring the status of this operation, which can take up to 10 minutes to complete. (AMQ4562)" --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: v7.0 Platform Fix Pack 7.0.1.9 -------- -------------------- Windows U200337 Linux (x86) U849725 Linux (x86-64) U849729 Linux (Power) U849727 v7.1 Platform Fix Pack 7.1.0.2 -------- -------------------- Windows 7.1.0.2 Linux (x86) 7.1.0.2 Linux (x86-64) 7.1.0.2 Linux (Power) 7.1.0.2 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IC80724
Reported component name
WMQ WINDOWS V7
Reported component ID
5724H7220
Reported release
701
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-01-09
Closed date
2012-02-29
Last modified date
2012-05-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WMQ WINDOWS V7
Fixed component ID
5724H7220
Applicable component levels
R701 PSY
UP
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Document Information
Modified date:
31 March 2023