IC80247: PCOM: SESSION HANG DOING PRINT SCREEN

APAR status

• Closed as program error.

Error description

• Customer installed a PDF Converter utility as a Printer and used
  a PDT file as the output. When starting a screen copy the
  session hangs.
  
  When the print screen is started the following window appears
  
  Session A
  Page:1
  ..*....
  Cancel
  
  and the session hangs. Clicking cancel does not change anything.
  The user needs to kill the process in Task Manager losing all
  his window content.
  
  If Use PDT is NOT checked, there is no hang during print screen.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Any users of PDF Converter print driver      *
  *                 tools                                        *
  ****************************************************************
  * PROBLEM DESCRIPTION: PCOM emulator session may hang when     *
  *                      printing to PDF Converter tool in PDT   *
  *                      mode.                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Not all PDF Converter print driver tools support RAW mode
  print data stream that PCOM produces when using a PDT. Some
  will ignore the print job and others will hang.
  

Problem conclusion

• PCSWS.EXE has been changed to not use OpenPrinter() function
  call when Use PDT is checked on the Print Setup panel and the
  print driver is a PDF Converter tool.
  
  Fix scheduled for PCOM 6.0.5 Refresh Pack
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• PCSWS
  

Fix information

• Fixed component name

  PCOMM V5 COMBO-

• Fixed component ID

  5639I7000

Applicable component levels

• R601 PSY

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