APAR status
Closed as program error.
Error description
On a system with multiple Exchange servers under the same domain the Mailbox history is only including the mailboxes from one server. There is no specific pattern to predetermine which server's mailbox history will be used. . The result of this processing failure is that not all mailboxes that are available to be restored are listed in the GUI. . This problem is a result of the fix for APAR IC74465. . Platforms affected: Windows . Initial Impact: Medium . Additional Keywords: FlashCopy Manager, IMR
Local fix
Perform IMR operation manually by specifying the mailbox name(s) to restore instead of attempting to use the list of restore options presented. . In the case of mailboxes that have been moved or deleted, the restore of these mailboxes will still fail unless the /mailboxoriglocation parameter is specified from the command line interface.
Problem summary
**************************************************************** * USERS AFFECTED: All Users of Data Protection for Exchange * * 6.1.3.1 and 6.1.3.2. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * fix is projected to be available in 6.1.3.3.* ****************************************************************
Problem conclusion
Changes have been made such thatall mailboxes for all Exchange servers under the domain are included in the mailbox history.
Temporary fix
Comments
APAR Information
APAR number
IC78952
Reported component name
TDP EXCHANGE WI
Reported component ID
5698DPXAP
Reported release
61W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-09-27
Closed date
2011-09-27
Last modified date
2011-09-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
TDPEXC
Fix information
Fixed component name
TDP EXCHANGE WI
Fixed component ID
5698DPXAP
Applicable component levels
R61W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSTG2D","label":"Tivoli Storage Manager for Mail"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
27 September 2011