IBM Support

IC76312: When indexing a case using eDiscovery Analyzer, the case will hang in the user interface. An exception may also be generated.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When indexing a case using eDiscovery Analyzer, the case will
    hang in the user interface. An exception may also be generated
    in the logs.
    
    Causes of the problem:
    
    The error in the logs could appear as follows:
    
    IQQG0020E java.io.IOException: No sub-file with id _9.fdt
    found
    org.apache.lucene.index.CompoundFileReader.openInput(CompoundFil
    eReader.java:137)
    org.apache.lucene.index.FieldsReader.%3Cinit%3E(FieldsReader.jav
    a:78)
    org.apache.lucene.index.SegmentReader.initialize(SegmentReader.j
    ava:357)
    org.apache.lucene.index.SegmentReader.get(SegmentReader.java:306
    )
    org.apache.lucene.index.SegmentReader.get(SegmentReader.java:260
    )
    org.apache.lucene.index.IndexWriter.mergeMiddle(IndexWriter.java
    :4220)
    org.apache.lucene.index.IndexWriter.merge(IndexWriter.java:3884)
    
    
    Another variation of this error is as follows:
    
    IQQG0020E java.io.IOException: IQQG0009E The argument seqId has
    an invalid value of 53438.
    com.ibm.es.nuvo.indexer.WriteSynchronisedIndexWriter.checkCloseI
    nProgress(WriteSynchronisedIndexWriter.java:391)
    com.ibm.es.nuvo.indexer.WriteSynchronisedIndexWriter.updateDocum
    ent(WriteSynchronisedIndexWriter.java:210)
    com.ibm.es.nuvo.indexer.Indexer.upsertErrorDocument(Indexer.java
    :1249)
    com.ibm.es.nuvo.indexer.Indexer.processDocument(Indexer.java:153
    1)
    

Local fix

Problem summary

  • Under certain circumstances, when more metadata was indexed than
    what is in email or file content, the metaindex would
    flush prematurely, causing the index to become corrupt.
    

Problem conclusion

  • A fix was made to change the default in-memory index size to a
    very large number.   This keeps this sub-index from flushing
    independently.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC76312

  • Reported component name

    EDISCOVERY ANAL

  • Reported component ID

    5724V3601

  • Reported release

    211

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-11

  • Closed date

    2012-06-22

  • Last modified date

    2012-06-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    EDISCOVERY ANAL

  • Fixed component ID

    5724V3601

Applicable component levels

  • R220 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSJKLP","label":"eDiscovery Analyzer"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.1.1"}]

Document Information

Modified date:
18 September 2021