IC73716: TIVOLI STORAGE MANAGER SERVER CRASH DURING LANFREE BACKUP IN ASCHANGEVOLSTATUS

IBM Tivoli Storage Manager V5.5 Fix Pack 7 (5.5.7.000) Server Downloads

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager server can crash during a lanfree
  backup if there is an error trying to mount a scratch volume.
  The following call stack was observed on AIX:
  
  AsChangeVolStatus(??, ??, ??, ??) at 0x10047fa78
  AsReleaseVol(??, ??) at 0x10047b324
  AsEndTxn(??, ??) at 0x100493ee4
  ssEndTxn@AF17_8(??, ??, ??, ??) at 0x10037cdb0
  DoEndFuncCallbacks(??, ??) at 0x1000c0fbc
  tmAbortX(??, ??, ??) at 0x1000c146c
  SmNodeSession(??, ??) at 0x100435218
  DoDbServer(??, ??) at 0x1003f3698
  smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x1003eca3c
  psSessionThread(??) at 0x10009ad44
  StartThread(??) at 0x10001b684
  
  NOTE: The key functions in the callstack for failing
  thread will be AsEndTxn or AsPrepareTxn. The actual crash
  can occur for any volume activity within those calls.
  Initial Impact: Medium
  Tivoli Storage Manager Versions Affected: All 6.x Servers
  Additional Keywords: TSM zz61 zz62 lanfree lan free crash core
    66159
  

Local fix

• Review the activity log for the reason a volume mount failed and
  take corrective actions.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users of   *
  *                 LanFree backup.                              *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available.           *
  *                 This problem is currently projected to be    *
  *    fixed in level 5.5.6.2, 5.5.7, 6.1.5, 6.2.2.3, and 6.2.3. *
  *                 Note that this is subject to change at       *
  *                 the discretion of IBM.                       *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PM83043

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP