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IC72408: HATS GENERATED PDF FILES CAN NOT BE VIEWED IN ADOBE READER V8 U 2JIS2004 SUPPORT.

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APAR status

  • Closed as program error.

Error description

  • HATS GENERATED PDF FILES CAN NOT BE VIEWED IN ADOBE READER V7
    & V8 because of a change in JIS2004 SUPPORT.
    In order to use host code page 1390/1399 withJIS2004 support
    users will to update to Acrobat Reader 9.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  3270E customers doing host print in PDF     *
    *                 mode with HCP930/939 and opens it with       *
    *                 Adobe reader 8.                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:  The PDF file that generated by HATS    *
    *                      3270E connection was unable to be       *
    *                      opened correctly in Adobe Acrobat       *
    *                      Reader v7 and V8. If opened in Adobe    *
    *                      Acrobat v.9 it displays properly.       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The encoding of PDF file was changed to UniJIS2004-UTF16-H
    when implementing JIS2004 support, so user needs Adobe reader
    v9 to display the characters.
    

Problem conclusion

  • Before JIS2004 support was implemented in HATS, the encoding
    of generated PDF file was UniJIS-UCS2-HW-H. It can be opened
    by Adobe Acrobat Reader v7 and v8 correctly. But the encoding
    was changed to UniJIS2004-UTF16-H when implementing JIS2004
    support, user needs Adobe Acrobat Reader v9 to display
    characters in the PDF file.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC72408

  • Reported component name

    RATL HATS MULTI

  • Reported component ID

    5724U6700

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-11-04

  • Closed date

    2010-11-10

  • Last modified date

    2010-11-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL HATS MULTI

  • Fixed component ID

    5724U6700

Applicable component levels

  • R750 PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSXKAY","label":"IBM Host Access Transformation Services"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
10 November 2010