APAR status
Closed as program error.
Error description
A Tivoli Storage Manager 6.X server installer fails while upgrading DB2. For the failure, upgrading the DB2 component itself ends successfully but the installation for successive components is not continued. This is the APAR which is corresponding to the APAR IC78258 which is for Windows 32bit platforms. L2/Customer Diagnostics: When extracting logs.zip file, the log "logs\coi\plan\install\MachinePlan_localhost\00002_DB2_2_1\logs\ [INSTALL_MMDD_HH.MM]\DB2_2_1.log" shows the following messages. ------------------------------- executePackage: [echo] de.descriptor.source.file is update_input.xml [echo] Running command: C:/Program Files/IBM/Common/acsi/bin/de_processreq.cmd [exec] Result: 130 [echo] Command ended with RC: 130 [echo] product.log.file is: C:\Program Files\Tivoli\TSM\_uninst\plan\install\MachinePlan_localhost\0000 2_DB2_2_1/logs TSM Versions Affected: TSM server 6.X on 64bit Windows. Initial Impact: Low Additional Keywords: TSM zz61 zz62 install instance
Local fix
Restart the installer and select to install the other components that were not installed.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.1.5 and 6.2.3. Note that this is * * * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: Windows.
Temporary fix
Comments
APAR Information
APAR number
IC71411
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
61W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-09-23
Closed date
2010-11-19
Last modified date
2011-10-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61W PSY
UP
R62W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
11 October 2011