IC71190: TIVOLI STORAGE MANAGER V6 SERVER MAY CRASH DURING AN OUT OF MEMORY CONDITION.

APAR status

• Closed as program error.

Error description

• A Tivoli Storage Manager V6 server may crash when running out of
  memory. Before the server crash, the actlog will report many
  ANR0132E messages. For example :
  
  ANR0132E imqueue.c(792): Memory allocation failed: object
   invItemChunksHeadP, size XXX.
  
  Customer/L2 Diagnostics:
  The server crash shows the following call stack :
  
  msvcr90!memcmp+0x174b
  adsmdll!AllocInvUpdateItem+0x44
  adsmdll!imQueueBackupInsert+0x3a
  adsmdll!SmQueueBackIns+0x400
  adsmdll!DoBackInsNormEnhanced+0x3ae
  adsmdll!SmNodeSession+0x1e71
  adsmdll!HandleNodeSession+0x1176
  adsmdll!smExecuteSession+0x1f00
  adsmdll!SessionThread+0x336
  adsmdll!startThread+0xb9
  msvcr90!endthreadex+0x44
  msvcr90!endthreadex+0xd8
  kernel32!GetModuleHandleA+0xdf
  
  TSM Versions Affected:
  Tivoli Storage Manager server V6.1 and V6.2 on all platforms
  
  Additional Keywords:
  zz61 zz61 core cored dump
  

Local fix

• Refer to apar IC71144 for a possible cause of memory leak
  leading to the server crash and a potential workaround.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.1.5 and 6.2.3. Note that this    *
  *                 is subject                                   *
  *                 to change at the discretion of IBM.          *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms: AIX, HP-UX, Sun Solaris, Linux and Windows .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP