Fixes are available
APAR status
Closed as program error.
Error description
The SupportPac MS0T (The WebSphere MQ Explorer) is installed. Clicking on items in the Welcome pages of the WebSphere MQ (WMQ) Explorer, including: - Create the Default Configuration - Launch the Postcard Application - Launch the MQ API Exerciser results in an error dialog being shown that says "The requested application is either not installed or could not be launched. (AMQ4570)" Clicking the details button opens the WMQ Explorer help and the message "Check that the corresponding product feature has been installed successfully. If symptoms persist contact your System Administrator" is shown. It is not clear from the error message and information text that this is an expected error.
Local fix
The Enduser should click the 'Administer WebSphere MQ' button in the top right corner of the initial 'Welcome' screen, in order to proceed directly to administration tasks. Another option would be to click the 'X' on the tab named 'Welcome' at the top of the screen.
Problem summary
**************************************************************** USERS AFFECTED: This issue affects users of the WMQ v7 Explorer who have installed the MS0T support pack, or who have selected only the WMQ Explorer feature of the standard WMQ install. Platforms affected: Linux (x86),Linux (x86-64),Windows **************************************************************** PROBLEM SUMMARY: The API Exerciser, Default Configuration Wizard and Postcard application are installed by the Server feature of WMQ, rather than the WMQ Explorer feature. When only the WMQ Explorer is installed, either by the MS0T SupportPac, or by selecting the WMQ Explorer feature but not the Server feature from the WMQ Installer, these applications are not available. The error message that is shown did not explain this clearly.
Problem conclusion
The error message has been updated to clarify that these applications also need the WMQ Server component available in order to run. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: v7.0 Platform Fix Pack 7.0.1.5 -------- -------------------- Windows U200324 Linux (x86) U839623 Linux (x86-64) U839627 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available, information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IC70120
Reported component name
WMQ WINDOWS V7
Reported component ID
5724H7220
Reported release
701
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-07-22
Closed date
2010-10-15
Last modified date
2010-10-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WMQ WINDOWS V7
Fixed component ID
5724H7220
Applicable component levels
R701 PSY
UP
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Document Information
Modified date:
31 March 2023