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IC66463: HPS5055 MSG IN HATS 7.5 LOG WHEN MACRO TIMES OUT WAITING FOR CREDENTIALS FROM DCAS SERVER.

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APAR status

  • Closed as program error.

Error description

  • Customer has HATS 7.5 using SSL telnet connection to 3270
    host, and is using Web Express Logon (WEL) for single signon.
    This is being accomplished using a custom credential mapper
    in the DCAS client, which is the HATS application, and it
    talks to the DCAS server.
    The HATS application runs fine for some amount of time, but
    after several minutes in a stress test (or about a week in
    production use), the communication with the DCAS server stops,
    which seems to hang all users.  HPS5055 messages are logged in
    the HATS log, followed by HPS5145 messages after that time.
    

Local fix

  • revert to V6 level of the HATS application..
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of HATS applications that use DCAS     *
    *                 for logon to host system.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: HPS5145 messages occur and DCAS         *
    *                      activity stops under heavy load         *
    *                      conditions.  This causes macros and     *
    *                      sessions waiting on the DCAS            *
    *                      processing to time out.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Timing issues associated with thread synchronization in the
    DCAS code, provided by HACL in the HATS application, were
    causing a hang condition that was unrecoverable without
    restarting the HATS application.
    

Problem conclusion

  • HACL code was fixed and incorporated into HATS which
    resolves the thread synchronization issue.
    
    Fix is scheduled for HATS 7.5.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC66463

  • Reported component name

    RATL HATS MULTI

  • Reported component ID

    5724U6700

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-02-18

  • Closed date

    2010-05-05

  • Last modified date

    2010-05-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • HODDCAS
    

Fix information

  • Fixed component name

    RATL HATS MULTI

  • Fixed component ID

    5724U6700

Applicable component levels

  • R710 PSN

       UP

  • R750 PSY

       UP

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Document Information

Modified date:
05 May 2010