IC62222: TSM SERVER MAY CRASH WHEN RUNNING OUT OF MEMORY

IBM Tivoli Storage Manager V6.1 Fix Pack 3 (6.1.3) Server Downloads

APAR status

• Closed as program error.

Error description

• The TSM server can crash randomly when running out of memory
  STACK_TEXT:
  adsmdll!FormatTableTitle+0x17
  adsmdll!SmFormatCommandOutput+0x16a
  adsmdll!startThread+0xa3
  msvcrt!endthreadex+0xd4
  kernel32!BaseThreadStart+0x3a
  dsmcrash.log:
  Exception code:
  C0000005 (ACCESS_VIOLATION) at 0000000010779C17
  Call stack:
  Address  Parameters
  F()+Offset, File(Line#)
  ----------------------------------------------------------------
  --------------
  0000000010779C17 (0x42F76748 0x00000000 0x42F76748 0x00000029)
  outTextf()+21567, Unavailable
  000000001061BE6A (0x26DC2CC8 0x26DC2CC8 0x00000000 0x1061BD00)
  tsmInitializeServer()+611ACA, Unavailable
  0000000010009293 (0x015E5EF0 0x00000000 0x015E5EF0 0x00000000)
  pkLogicAbort()+873, Unavailable
  000000007FC411C4 (0x77D6B6E0 0x00000000 0x015F1C80 0x7FC41130)
  endthreadex()+D4, Unavailable
  0000000077D6B71A (0x00000000 0x00000000 0x00000000 0x00000000)
  BaseThreadStart()+3A, Unavailable
  Exception handler complete. RC: 0
  Platforms effected: All
  Initial Impact: Medium
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users      *
  *                 issuing commands with tabular output when    *
  *                 running out of memory.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.5.4 and 6.1.3. Note that this is *
  *                                                              *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, z/OS, and
  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PK94398

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP