IC62141: ANR8355E I/O ERROR READING LABEL FOR VOLUME <VOLNAME> IN DRIVE <DRIVENAME>

IBM Tivoli Storage Manager (TSM) server V6.1.2.x interim fix downloads
IBM Tivoli Storage Manager V6.1 Fix Pack 3 (6.1.3) Server Downloads

APAR status

• Closed as program error.

Error description

• The TSM server may be able to mount and write valid data to a
  scratch tape but then receive an ANR8355E error when dismounting
  the tape. The TSM server activity log would show :
  
   <timestamp> ANR8337I 3592 volume ABC123 mounted in drive DRIVE1
     (device). (SESSION: 456, PROCESS: 789)
   <timestamp> ANR1340I Scratch volume ABC123 is now defined in
     storage pool POOL_ABC. (SESSION: 456, PROCESS: 789)
   <timestamp> ANR0513I Process 789 opened output volume ABC123.
    (SESSION: 456, PROCESS: 789)
   <timestamp> ANR0514I Session 456 closed volume ABC123.
    (SESSION: 456)
   <timestamp> ANR8336I Verifying label of 3592 volume ABC123 in
    drive DRIVE1 (device). (SESSION: 456, PROCESS: 789)
   <timestamp> ANR8355E I/O error reading label for volume ABC123
    in drive DRIVE1 (device). (SESSION: 456, PROCESS: 789)
  
  Following the dismount, the same tape volume will suffer from
  the ANR8355E error on mount, rendering all previously written
  data unavailable.
  
  Customer/L2 Diagnostics:
  The TSM server re-writes the HDR1 block when it writes the
  beginning of tape (BOT). The server fails to properly convert
  (ECDIC to ASCII) the HDR1 label block if the existing HDR1
  block contains a character with hex value greater than 0x'7F'.
  Later, on dismount, because the HDR1 block is incorrectly
  formatted, the ANR8355E error is received.
  
  
  A TSM server PVR trace will show that the HDR1 label block is
  corrupted. For example :
  
  <timestamp> [nnn][pvrntp.c][7129][ReadLabelBlocks]:Reading label
   blocks from NTP drive DRIVE1 (device)
  <timestamp> [nnn][pvrntp.c][7161][ReadLabelBlocks]:Read VOL1
  block from drive DRIVE1 (device); sig=VOL1, volSer=ABC123.
  <timestamp> [nnn][pspvr.c][3003][PvrDevRead]:PvrDevRead:
   handle = 119, read amt = 80, numBytes requested = 80, errno = 0
  <timestamp> [nnn][pvrntp.c][7205][ReadLabelBlocks]:Read HDR1
   block from drive DRIVE1 (device); sig=&#65454;&#65417;&#65446;&#65420;.
  <timestamp> [nnn][pvrntp.c][7211][ReadLabelBlocks]:
   Signature did not match.
  <timestamp> [nnn][output.c][6377][PutConsoleMsg]:
   ANR8355E I/O error reading label for volume ABC123 in drive
   DRIVE1 (device).~
  
  From this point on, because the HDR1 block is invalid, the same
  tape will fail to mount with the same ANR8355E error.
  
  TSM Versions Affected:
  TSM 5.4.3.x, 5.5.1.x and 6.1.0.x on UNIX,Linux and Windows.
  
  Additional Keywords:
  header1 labelled autolabel 36870
  

Local fix

• Use the LABEL LIBVOLUME when labelling scratch tapes. This will
  initialize all label blocks and prevent the ANR8355E error for
  occurring in the first place.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager servers using     *
  *                 tape devices.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 5.4.6,5.5.4, 6.1.2.1, and 6.1.3.   *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R54A PSY

     UP

• R54H PSY

     UP

• R54L PSY

     UP

• R54S PSY

     UP

• R54W PSY

     UP

• R55A PSY

     UP

• R55H PSY

     UP

• R55L PSY

     UP

• R55S PSY

     UP

• R55W PSY

     UP

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP