IC61368: UNABLE TO CONNECT TO BROKER QUEUE MANAGER WHEN USING THE IS02 (STATISTICS PLUGIN) FOR WEBSPHERE MESSAGE BROKER

WebSphere MQ V7.0 Fix Pack 7.0.1.1
WebSphere MQ V7.0 Fix Pack 7.0.1.2

APAR status

• Closed as program error.

Error description

• When using the WebSphere Message Broker IS02 SupportPac to
  gather statistical information for the Broker queue manager,
  the following error occurs:
  
  "Could not connect to Broker <queue manager name>.
  Connection will not be restored."
  
  Inspection of the Broker trace shows that the connection failed
  with completion code 2 and reason 2059
  (MQRC_Q_MGR_NOT_AVAILABLE). An "AMQ9205: The host name supplied
  is not valid" error is also
  received.
  

Local fix

• Manually remove the space from the file:
  ---------------------------------------
  1) Shutdown the MQ Explorer.
  2) Backup the file called 'MB_EMFModel.xmi' which is located by
     default under:  "c:\Documents and
     Settings\<username>\Application Data\IBM\MQ Explorer\.meta
     data\.plugins\com.ibm.etools.wmadmin.broker.explorer"
  3) Edit the file in a text editor.
  4) Change the line:
     <locations HostName="ccucedev-app22.odc.vzwcorp.com ">
     to <locations HostName="ccucedev-app22.odc.vzwcorp.com">
     This is the second of the location entries in the
     'MB_EMFModel.xmi' file based on the previous files sent in.
  5) Restart the MQ explorer.
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  This issue affects users of the WebSphere Message Broker IS02
  SupportPac that connect to a WebSphere MQ queue manager.
  
  Platforms affected:
  All Distributed (iSeries, all Unix and Windows) +Java
  ****************************************************************
  PROBLEM SUMMARY:
  The error occured because the hostname of the broker queue
  manager system specified in the configuration contained a
  trailing space (in the 'MB_EMFModel.xmi' file).
  

Problem conclusion

• The WebSphere MQ classes for Java Message Service (JMS) used by
  the IS02 plugin has been modified to ensure that any trailing
  spaces present in the hostname are trimmed off before
  attempting to connect to a queue manager.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
                     v7.0
  Platform           Fix Pack 7.0.1.0
  --------           --------------------
  Windows            U200306
  AIX                U823774
  HP-UX (PA-RISC)    U823665
  HP-UX (Itanium)    U823667
  Solaris (SPARC)    U823772
  Solaris (x86-64)   U824344
  iSeries            tbc_p700_0_1_0
  Linux (x86)        U823664
  Linux (x86-64)     U823773
  Linux (zSeries)    U823668
  Linux (Power)      U823666
  
  The latest available maintenance can be obtained from
  'WebSphere MQ Recommended Fixes'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  
  If the maintenance level is not yet available, information on
  its planned availability can be found in 'WebSphere MQ
  Planned Maintenance Release Dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WMQ WINDOWS V7

• Fixed component ID

  5724H7220

Applicable component levels

• R700 PSY

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