IBM Support

IC61368: UNABLE TO CONNECT TO BROKER QUEUE MANAGER WHEN USING THE IS02 (STATISTICS PLUGIN) FOR WEBSPHERE MESSAGE BROKER

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APAR status

  • Closed as program error.

Error description

  • When using the WebSphere Message Broker IS02 SupportPac to
    gather statistical information for the Broker queue manager,
    the following error occurs:
    
    "Could not connect to Broker <queue manager name>.
    Connection will not be restored."
    
    Inspection of the Broker trace shows that the connection failed
    with completion code 2 and reason 2059
    (MQRC_Q_MGR_NOT_AVAILABLE). An "AMQ9205: The host name supplied
    is not valid" error is also
    received.
    

Local fix

  • Manually remove the space from the file:
    ---------------------------------------
    1) Shutdown the MQ Explorer.
    2) Backup the file called 'MB_EMFModel.xmi' which is located by
       default under:  "c:\Documents and
       Settings\<username>\Application Data\IBM\MQ Explorer\.meta
       data\.plugins\com.ibm.etools.wmadmin.broker.explorer"
    3) Edit the file in a text editor.
    4) Change the line:
       <locations HostName="ccucedev-app22.odc.vzwcorp.com ">
       to <locations HostName="ccucedev-app22.odc.vzwcorp.com">
       This is the second of the location entries in the
       'MB_EMFModel.xmi' file based on the previous files sent in.
    5) Restart the MQ explorer.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    This issue affects users of the WebSphere Message Broker IS02
    SupportPac that connect to a WebSphere MQ queue manager.
    
    Platforms affected:
    All Distributed (iSeries, all Unix and Windows) +Java
    ****************************************************************
    PROBLEM SUMMARY:
    The error occured because the hostname of the broker queue
    manager system specified in the configuration contained a
    trailing space (in the 'MB_EMFModel.xmi' file).
    

Problem conclusion

  • The WebSphere MQ classes for Java Message Service (JMS) used by
    the IS02 plugin has been modified to ensure that any trailing
    spaces present in the hostname are trimmed off before
    attempting to connect to a queue manager.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
                       v7.0
    Platform           Fix Pack 7.0.1.0
    --------           --------------------
    Windows            U200306
    AIX                U823774
    HP-UX (PA-RISC)    U823665
    HP-UX (Itanium)    U823667
    Solaris (SPARC)    U823772
    Solaris (x86-64)   U824344
    iSeries            tbc_p700_0_1_0
    Linux (x86)        U823664
    Linux (x86-64)     U823773
    Linux (zSeries)    U823668
    Linux (Power)      U823666
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available, information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC61368

  • Reported component name

    WMQ WINDOWS V7

  • Reported component ID

    5724H7220

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-06-04

  • Closed date

    2009-06-30

  • Last modified date

    2009-06-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WMQ WINDOWS V7

  • Fixed component ID

    5724H7220

Applicable component levels

  • R700 PSY

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Document Information

Modified date:
30 June 2009