IBM Support

IC60808: UNABLE TO USE WEBSPHERE MQ TASKBAR ICON TO START OR STOP THE WMQ SERVICE

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APAR status

  • Closed as program error.

Error description

  • Attempts to use the WebSphere MQ task bar icon to stop
    and start the WMQ service fails. No errors messages are
    reported.
    Trace shows
    msgid:20007048 a1:00007048 a2:00000000 c1:(null) c2:(null)
    c2:(null)
      >>MQRC: The queue manager name is either not valid or not
    known
    .
    Two executables were not shipped with the product.
    strmqsvc.exe and endmqsvc.exe which are the processes
    used with the taskbar icon.
    

Local fix

  • none. Download the fix file.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users of WebSphere MQ v7.0.0.1 on Windows
    
    Platforms affected:
    Windows
    
    ****************************************************************
    PROBLEM SUMMARY:
    WebSphere MQ v7.0.0.1 makes use of two executables -
    strmqsvc.exe and endmqsvc.exe to start and stop the Windows
    MQSeries service respectively. As these two executables were
    not shipped with WebSphere MQ v7.0.0.1, customers are
    seeing the problem reported above.
    

Problem conclusion

  • The two executables - strmqsvc.exe and endmqsvc.exe are
    included in fix packs after WebSphere MQ v7.0.0.1.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
                       v7.0
    Platform           Fix Pack 7.0.0.2
    --------           --------------------
    Windows            U200302
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available, information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC60808

  • Reported component name

    WMQ WINDOWS V7

  • Reported component ID

    5724H7220

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-04-17

  • Closed date

    2009-04-27

  • Last modified date

    2009-04-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WMQ WINDOWS V7

  • Fixed component ID

    5724H7220

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
27 April 2009