IBM Support

IC60268: TPC-R WINDOWS INSTALLER HANGS ON XCOPY COMMAND.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When installing TPC-R, the installer hangs at 72% complete.
    The  xcopy command being executed in the installer is hanging
    and this is causing the installer to stop.
    

Local fix

  • This is a workaround:
    Delete the replication directory (since terminating the
    installer will not roll-back the files already copied to the
    created directory), and RM_Install.jacl from the
    C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp directory.  This file being
    present is causing the xcopy command to hang which is causing
    the installer problems.  After deleting these directories and
    this file, run the installer again.
    

Problem summary

  • The TPC-R installer hangs under certain conditions.  The xcopy
    command is used to copy a file during the installation process.
    If the file already exists in the target location, the xcopy
    command will hang and never complete.
    

Problem conclusion

  • The TPC-R installer has been modified to force the xcopy command
    to overwrite the target file if one exists.  This will prevent
    the installer freeze from occurring.
    This will will be integrated into TPC-R 4.1 and 3.4.1.4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC60268

  • Reported component name

    TPC FOR REPLICA

  • Reported component ID

    5608TRM00

  • Reported release

    340

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-03-06

  • Closed date

    2009-03-10

  • Last modified date

    2009-03-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC FOR REPLICA

  • Fixed component ID

    5608TRM00

Applicable component levels

  • R340 PSY

       UP

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Document Information

Modified date:
10 March 2009