IC57457: DP DOMINO CRASHES DOMINO DUE TO DEFECT LANGUAGE PACKS

APAR status

• Closed as program error.

Error description

• The TDP Domino Plugin could crash the Domino server when
  non-English language
  packs are used. The command line failes only with a segmentation
  fault.
  
  
  
  Customer/L2 Diagnostics:
  The NSD caused by the TDP plugin shows:
  Task: /opt/ibm/lotus/notes/latest/linux/dsmdomp 24536 (mon jul
  28
  15:04:34 cest 2008) =============
  Thread 19081440 (LWP 24536)):
  #0  0xffffe410 in __kernel_vsyscall ()
  #1  0x011cb681 in ?? () from /lib/tls/libc.so.6
  #2  0x01509004 in FRDoSleep ()
     from /opt/ibm/lotus/notes/latest/linux/libnotes.so
  #3  0x0150b172 in OSRunExternalScript ()
     from /opt/ibm/lotus/notes/latest/linux/libnotes.so
  #4  0x0150944f in OSFaultCleanupExt ()
     from /opt/ibm/lotus/notes/latest/linux/libnotes.so
  #5  0x01509046 in OSFaultCleanup ()
     from /opt/ibm/lotus/notes/latest/linux/libnotes.so
  #6  0x014e45ae in fatal_error ()
  
  The command line shows the following:
  ANS9999E ../common/nls/amsgrtrv.cpp(4015): Message No 5604 could
  not be
  found.
  ACD0004E Ein unbekannter Fehler wurde erkannt.
  ANS9999E ../common/nls/amsgrtrv.cpp(4015): Message No 5403 could
  not be
  found.
  /opt/ibm/lotus/bin/domdsmc_notes: line 1167:  6072
  Speicherzugriffsfehler
  "${ToRun}" "$@"
  
  TSM Versions Affected:
  TDP Domino 5.5.1 on xLinux
  
  Initial Impact: Low/Medium/High
  Medium
  
  Additional Keywords:
  NSD, language pack, Domino, crash, plugin
  

Local fix

• Use the en_US language pack for the TDP and the BAClient (when
  the TDP plugin is used).
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: USERS AFFECTED: All users of Data Protection *
  *                                                              *
  *                 for Lotus Domino V5.5.1                      *
  ****************************************************************
  * PROBLEM DESCRIPTION: PROBLEM DESCRIPTION: The DP Domino      *
  *                      Plugin could crash the Domino server    *
  *                      when non-English language packs are     *
  *                      used. The command line interface        *
  *                      fails with a segmentation fault.        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  *************************************************************
  USERS AFFECTED: All users of Data Protection for Lotus Domino
   V5.5.1
  *************************************************************
  PROBLEM DESCRIPTION:
  The DP Domino Plugin could crash the Domino server when
  non-English language packs are used. The command line
  interface fails with a segmentation fault.
  
  This can occur when you:
  1. Install Data Protection for Domino Linux86 client v5.5.1
  2. Install any non-english V5.5.1 language pack for DP for
     Domino on a supported Linux platform.
  3. Set environment to appropriate language setting.
  4. Perform a restore with the DP for Domino GUI or the DP
     for Domino command line.
  *************************************************************
  RECOMMENDATION:
  Apply fix when available.
  *************************************************************
  

Problem conclusion

• A message was not included during the final build of the
  Linux platform message catalog files. A rebuild of all
  non-English language packs is required.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TDP FOR DOMINO

• Fixed component ID

  5698DPDAP

Applicable component levels

• R55L PSY

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