APAR status
Closed as program error.
Error description
com.ibm.db2.jcc.a.SqlException: DB2 SQL error: SQLCODE: -805, SQLSTATE: 51002, SQLERRMC: NULLID.SYSLH21E 0X5359534C564C3031 causing probe/performance monitoring failed The reason for SQL error -805 is that TPC has to many concurrent statements open.
Local fix
none known
Problem summary
Users Affected: Those doing subsystem probes with a CIMOM. Problem Description: EMC probes failing with "2/18/08 3:48:03 PM BTADS0035E The execution of the job failed with: com.ibm.tpc.common.api.TPCServerException: HWN021503E An internal error occurred, please try again. The probes run for 1.5 - 2 hours before failing. They seem to be close to the end of the process. The ending error messages are as follows. 2/18/08 3:45:48 PM HWN021719I Perform collection post process tasks for storage system SYMMETRIX\+xxxxxxxx+0. 2/18/08 3:48:03 PM BTADS0035E The execution of the job failed with: com.ibm.tpc.common.api.TPCServerException: HWN021503E An internal error occurred, please try again. If the problem persist, please contact IBM service. . 2/18/08 3:48:04 PM HWN021709I Collection for storage system SYMMETRIX\+xxxxxxxx+0 completed. 2/18/08 3:48:04 PM BTADS0001I Discover Process with Device Server RUN ID 45962 and Job ID 224270 is complete with Status= 4 , Return Code= 1 . BTADS0001I Discover Process with Device Server RUN ID 2033 and Job ID 2323 is complete with Status= 4 ,Return Code=10011 dmSvcTrace.log showed this: 2008.02.18 15:45:48.680-08:00 Msg: HWN021719I Perform collection post process tasks for storage system SYMMETRIX\+xxxxxxxx+0. @(-9223372036845992243;[-9223372036854773838,0,543];-825397;Proc esses (Thread-102)) com.ibm.tpc.disk.collection.ProbeGenericMaskingMappingProcess process 2008.02.18 15:48:00.195-08:00 HWN099993E Non-deadlock exception during re-persisting of commit buffer @(-9223372036845872476;[-9223372036854773838,0,547];-92233720368 44673758;Processes (Thread-102)) com.ibm.db2.jcc.a.SqlException: DB2 SQL error: SQLCODE: -805, SQLSTATE: 51002, SQLERRMC: NULLID.SYSLH21E 0X5359534C564C3031 at com.ibm.db2.jcc.a.hd.e(hd.java(Compiled Code)) at com.ibm.db2.jcc.c.jb.p(jb.java:684) at com.ibm.db2.jcc.c.jb.h(jb.java(Compiled Code)) at com.ibm.db2.jcc.c.jb.a(jb.java(Compiled Code)) at com.ibm.db2.jcc.c.w.a(w.java(Inlined Compiled Code)) at com.ibm.db2.jcc.c.cc.g(cc.java(Compiled Code)) at com.ibm.db2.jcc.a.hd.n(hd.java(Inlined Compiled Code)) at com.ibm.db2.jcc.a.id.gb(id.java(Compiled Code)) at com.ibm.db2.jcc.a.id.d(id.java(Compiled Code)) at com.ibm.db2.jcc.a.id.Y(id.java(Compiled Code)) at com.ibm.db2.jcc.a.id.executeUpdate(id.java(Compiled Code)) at com.ibm.tpc.infrastructure.database.DBPreparedStatement.executeU pdate(DBPreparedStatement.java(Compiled Code)) at com.ibm.tpc.infrastructure.database.ComplexQuery.sqlUpdate(Compl exQuery.java(Compiled Code)) at com.ibm.tpc.disk.collection.DiskCIMProcessor.updateComplexQueryD eadlockRetry(DiskCIMProcessor.java(Compiled Code)) at com.ibm.tpc.disk.collection.SVCExtentUpdatePostProcess.UpdateMdi sk_VolumeID(SVCExtentUpdatePostProcess.java(Compiled Code)) at com.ibm.tpc.disk.collection.SVCExtentUpdatePostProcess.processMd isk(SVCExtentUpdatePostProcess.java(Compiled Code)) at com.ibm.tpc.disk.collection.ExtentUpdatePostProcess.process(Exte ntUpdatePostProcess.java:147) at com.ibm.tpc.Router.perform(Router.java(Compiled Code)) at com.ibm.tpc.Router.perform(Router.java(Compiled Code)) at com.ibm.tpc.disk.collection.ProbeGenericMaskingMappingProcess.pr ocess(ProbeGenericMaskingMappingProcess.java:662) at com.ibm.tpc.Router.perform(Router.java(Compiled Code)) at com.ibm.tpc.Router.perform(Router.java(Compiled Code)) at com.ibm.tpc.disk.collection.ProbeCompleteSubsystem.process(Probe CompleteSubsystem.java:124) at com.ibm.tpc.Router.perform(Router.java(Compiled Code)) at com.ibm.tpc.Router.perform(Router.java(Inlined Compiled Code)) at com.ibm.tpc.discovery.ProcessProcessor.run(ProcessProcessor.java (Compiled Code)) com.ibm.tpc.disk.collection.DiskCIMProcessor updateComplexQueryDeadlockRetry
Problem conclusion
A fix will be available in upcoming monthly releases for IBM TotalStorage Productivity Center that will be available for download from the support web site. IBM TotalStorage Productivity Center v3.3.0 monthly interim fix target April 2008 http://www-1.ibm.com/support/docview.wss?&uid=swg24018331 IBM TotalStorage Productivity Center v3.3.1 monthly interim fix target May 2008 http://www-1.ibm.com/support/docview.wss?&dc=D400&uid=swg2401832 8
Temporary fix
Comments
APAR Information
APAR number
IC55585
Reported component name
MULTIPLE DEVICE
Reported component ID
5648HWN01
Reported release
330
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-03-07
Closed date
2008-03-28
Last modified date
2010-01-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MULTIPLE DEVICE
Fixed component ID
5648HWN01
Applicable component levels
R330 PSY
UP
R331 PSY
UP
[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSMMUP","label":"Tivoli Storage Productivity Center for Disk"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"330","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
04 January 2010