IBM Support

IC54816: DEFINE PATH FOR HP MSL LIBRARY CAN FAIL WITH ANR8300E

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Defining path for HP MSL series library can fail with error:
    ANR8300E I/O error on library LIB (OP=8401C054, CC=321, KEY=FF,
    ASC=FF, ASCQ=FF, SENSE=**NONE**, Description=An undetermined
    error has occurred).  Refer to Appendix C in the 'Messages'
    manual for recommended action.
    ANR8441E Initialization failed for SCSI library LIB.
    
    A PVR MMS trace would show errors after issuing ioctl
    LIBRARY_INVENTORY
    
    11:18:02.944 [37][mmsscsi.c][11604]: Issuing ioctl
    LIBRARY_INVENTORY (8401C054) on library device LB1.0.1.3.
    11:18:02.944 [37][mmsscsi.c][11642]: I/O failed on LB1.0.1.3;
    cmd=8401C054, stat=C000000D, cc=321.
    
    A device driver trace will show:
    ds_lb_return_user_inventory_info: elem type 0x4, Pvoltag 0xc0
    ds_lb_return_user_inventory_info: desc_len 128, byte_count 256
    ds_lb_return_user_inventory_info: element_type 4, len 128 >
    expected 88
    
    This problem is caused by a newer firmware level which returns
    information TSM is not expecting.
    
    TSM Versions Affected: All supported versions on any platform
    
    Initial Impact: Medium
    
    Additional keyword: MSL6000 MSL6030
    

Local fix

  • Open a call to TSM support to obtain an interim fix or lower
    firmware to level 503
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TSM customers using the TSM device drivers   *
    *                 with HP MSL 6000 Series libraries            *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 5.3.6.3, 5.4.2.1, 5.4.3, 5.5.0.2    *
    *                 and 5.5.1.                                   *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • The problem has been fixed in the TSM device driver.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC54816

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    54W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-01-09

  • Closed date

    2008-01-28

  • Last modified date

    2008-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R53A PSY

       UP

  • R53H PSY

       UP

  • R53L PSY

       UP

  • R53S PSY

       UP

  • R53W PSY

       UP

  • R54A PSY

       UP

  • R54H PSY

       UP

  • R54L PSY

       UP

  • R54S PSY

       UP

  • R54W PSY

       UP

  • R55A PSY

       UP

  • R55H PSY

       UP

  • R55L PSY

       UP

  • R55S PSY

       UP

  • R55W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
28 January 2008