IC43955: AN INVALID VERB FROM TSM CLIENT CAN CAUSE TSM SERVER TO CORE DUMP

APAR status

• Closed as documentation error.

Error description

• An invalid verb from the TSM Client can cause TSM Server to
  crash. following is seen before in the activity log before
  the crash:
  
  12/07/04   22:09:07      ANR0444W Protocol error on session 3128
                           for node
                           SEZSOLSR0085 (WinNT) - out-of-sequence
                           verb
                           (type AuthQry) received. (SESSION:
                           3128)
  
  The problem is caused by an invalid length pointer in a verb
  sent by the client . This can happen with different verbs.
  following trace back is seen during the crash of the TSM server.
  
  
  12/07/2004 14:30:03  ANR9999D Error reading from standard input;
  console input daemon terminated.
  12/07/2004 15:08:43  ANR9999D Warning:  Unable to set core limit
  size to infinity
  12/07/2004 16:41:47  ANR9999D Warning:  Unable to set core limit
  size to infinity
  12/07/2004 16:55:03  ANR9999D Error reading from standard input;
  console input daemon terminated.
  12/07/2004 21:52:36  ANR7821S Thread 76 (tid 3432) terminating
  on signal 11 (Segmentation violation).
  12/07/2004 21:52:36  ANR9999D Additional signal information:
  12/07/2004 21:52:36  ANR9999D Address 0xFFFFFFFF699FC000 is not
  mapped into the server's address space
  12/07/2004 21:52:36  ANR9999D
  12/07/2004 21:52:36  ANR9999D
  ===========================================
  12/07/2004 21:52:36  ANR9999D REGISTERS Information
  12/07/2004 21:52:36  ANR9999D
  ===========================================
  12/07/2004 21:52:36  ANR9999D PC:0xFFFFFFFF7E900770
  nPC:0xFFFFFFFF7E900774 CCR:0x0000000000000000
  12/07/2004 21:52:36  ANR9999D  Y:0x0000000000000000
  SP:0xFFFFFFFF699F8091  FP:0xFFFFFFFF699F8E61
  12/07/2004 21:52:36  ANR9999D
  12/07/2004 21:52:36  ANR9999D G0:0x0000000000000000
  G1:0xFFFFFFFF699F89A1 G2:0x0000000183F15308
  12/07/2004 21:52:37  ANR9999D G3:0x000000018498E31D
  G4:0x00000001865B2AE6 G5:0x00000000816FF800
  12/07/2004 21:52:37  ANR9999D G6:0x0000000000000000
  G7:0xFFFFFFFF76908C00
  12/07/2004 21:52:37  ANR9999D
  12/07/2004 21:52:37  ANR9999D O0:0xFFFFFFFF699FC000
  O1:0x00000001865B6188 O2:0x000000000000A43B
  12/07/2004 21:52:37  ANR9999D O3:0x0000000000000005
  O4:0x0000000000000004 O5:0xFFFFFFFFFFFFFFF8
  12/07/2004 21:52:37  ANR9999D O6:0xFFFFFFFF699F8091
  O7:0x00000001001CDA5C
  12/07/2004 21:52:37  ANR9999D
  12/07/2004 21:52:37  ANR9999D L0:0xFFFFFFFF699F89A1
  L1:0x00000001865B2AE6 L2:0x000000001315AEC4
  12/07/2004 21:52:37  ANR9999D L3:0x0000000055555555
  L4:0x0000000000000000 L5:0x0000000000000000
  12/07/2004 21:52:37  ANR9999D L6:0x0000000000000001
  L7:0x0000000000000000
  12/07/2004 21:52:37  ANR9999D
  12/07/2004 21:52:37  ANR9999D I0:0x0000000183F15308
  I1:0x000000018498E31D I2:0x00000001865B2AE6
  12/07/2004 21:52:37  ANR9999D I3:0x000000000000DADA
  I4:0x000000000000DADA I5:0x000000000000DADA
  12/07/2004 21:52:37  ANR9999D I6:0xFFFFFFFF699F8E61
  I7:0x0000000100EE1EE4
  12/07/2004 21:52:37  ANR9999D
  12/07/2004 21:52:37  ANR9999D Trace-back of called functions:
  12/07/2004 21:52:37  ANR9999D   0x00000001000A7AB4
  pkShowCallChain
  12/07/2004 21:52:37  ANR9999D   0x000000010008319C  AbortServer
  12/07/2004 21:52:37  ANR9999D   0x0000000100083AD4  TrapHandler
  12/07/2004 21:52:37  ANR9999D   0xFFFFFFFF7EC18478  *UNKNOWN*
  12/07/2004 21:52:38  ANR9999D   0xFFFFFFFF7EC12074  *UNKNOWN*
  

Local fix

• The problem is seen when client tries to update password because
  of passwordaccess generate. removing 'passwordaccess
  generate' and either putting 'passwordaccess prompt' or
  'password xxxx' will stop core dumps.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Users of Tivoli Storage Manager              *
  *                 Administrator's Reference                    *
  ****************************************************************
  * PROBLEM DESCRIPTION: The VERBCHECK option should be          *
  *                      documented in the the server options    *
  *                      file.  This option will allow the       *
  *                      server to perform additional checking   *
  *                      on commands sent by the client, in an   *
  *                      effort to reduce server crashes.        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The VERBCHECK option has been added to the Administrator's
  Reference.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels