IC41551: "Visual C++ Runtime error IBM Rational RequisitePro tight integr ation with IBM Rational SoDA "

APAR status

• Closed as program error.

Error description

• "Visual C++ Runtime error IBM(R) Rational(R) RequisitePro(R)
  tight
  integration with IBM Rational SoDA "
  When IBM (R) Rational(R) SoDA (R)
  report is generated while a IBM Rational
  RequisitePro document is open.
  Steps to reproduce this behavior:
  1) Open IBM Rational RequisitePro Project
  2) Open any IBM Rational RequisitePro Document
  3) Tools menu -> Generate IBM Rational SoDA  report
  4) This calls another instance of MS-Word (Total of two MS-Word
  instances. One IBM Rational RequisitePro and one IBM Rational
  SoDA  for Word)
  5) Select the New instance of MS-Word from the Windows Task Bar
  6) In the IBM Rational SoDA  dialog box select any template and
  generate
  7) Both instances of Word minimize and the IBM Rational SoDA
  progress bar appears while generating the report
  8) When finished it will ask to save the IBM Rational SoDA  for
  Word Report (Denoted by the RPT attached to the name of the
  document "TemplateNameRPT.doc") Behind this dialog box is the
  following error message "IBM Rational SoDA  for Word2003
  Unexpected error has occurred. Please restart Word and try
  again. If this error persists please contact technical support."
  9 A1) If yes is selected the dialog box and Report window closes
  (The report is saved in C:\Program Files\Rational\SoDAWord\Temp)
   IBM Rational SoDA  for Word's Template is left open and it
  displays the IBM Rational SoDA  menu and the IBM Rational
  RequisitePro menu
  RequisitePro's Document is left open and it
  displays the Rational RequisitePro menu
   MS-Word's Document 1 is left open no IBM Rational SoDA  or IBM
  Rational RequisitePro menu's
  9 A2) When closing the Rational SoDA  for Word Template
  MS-Word returns the following error "Microsoft Office Word has
  encountered a problem and needs to close. We are sorry for the
  inconvenience." available options are to "send error report" or
  "don't send error report"
  9 A3) When this error dialog box is closed or either option is
  selected the following error appears "Microsoft Visual C++
  Runtime Library Visual C++ Runtime Error ! C:\Program
  Files\Rational\SoDAWord\Domain\reqproreport.exe abnormal program
  termination"
  9 A4) The only option here is "OK". When the error is OK'd the
  IBM Rational RequisitePro Document closes out along with the IBM
  Rational SoDA  for Word Template.
  9 B1) If no is selected the dialog box and Report window closes
  9 B2) When closing the IBM Rational SoDA  for Word Template
  MS-Word returns the following error "Microsoft Office Word has
  encountered a problem and needs to close. We are sorry for the
  inconvenience." available options are to "send error report" or
  "don't send error report"
  9 B3) When this error dialog box is closed or either option is
  selected the following error appears "Microsoft Visual C++
  Runtime Library Visual C++ Runtime Error ! C:\Program
  Files\Rational\SoDAWord\Domain\reqproreport.exe abnormal program
  termination"
  9 B4) The only option here is "OK". When the error is OK'd the
  IBM Rational RequisitePro Document closes out along with the IBM
  Rational SoDA  for Word Template.
  This scenario works fine in IBM Rational Suite 2002.05.20 and
  2003.06.00.
  Microsoft, Windows, Windows NT, and the Windows logo are
  trademarks of Microsoft Corporation in the United States, other
  countries, or both.
  

Local fix

• 1) Open IBM Rational SoDA for Word first. Start -> Programs ->
  Rational Software -> IBM Rational SoDA  for Word
  2) Open IBM Rational RequisitePro Project.
  3) Open IBM Rational RequisitePro Document
  4) Generate IBM Rational SoDA  Report ( use any template even
  the one's that use the current document)
  This works to get a IBM Rational SoDA report to generate.
  

Problem summary

• This is re-producible in McKSR2.280 and it is working fine in
  McKinley SR3.355.
  Also this have been verified with SoDA McKSR3 latest local build
  and found it is working fine.
  
  This problem might have been fixed indirectly.
  

Problem conclusion

• Fixed in XDE 2003.06013
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

•    DEFSRXXX
  

Fix information

Applicable component levels

• RALL PSY

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