HE08352: SMARTEAM VIEWER 20.0 WITH THE AUTOCAD 2011 VIEWER PATCH INSTALLE D, BLACK SPOTS OR ADDITIONAL LINES SHOWN

APAR status

• Closed as unreproducible in next release.

Error description

• Setup:
  Please install AutoCAD viewer patch attched
  (p9576064_200_WINNT.zip)
  Scenario:
  1.Login to Editor.
  2.Create Auto CAD drawing  using attached Part(Test1.dwg)
  3.Check In the Drawing
  4.View the AutoCAD drawing in Viewer.
  Current Result-->Not able to see the drawing properly as ssen
  in Auto CAD .
  Expected Result-->Able to see the drawing through viewer same
  as Auto CAD.
  Repeat steps for Test2.dwg to see the result for Test2.
  Please see the attached ViewerIssue.docx for more
  clarification.
  

Local fix

• empty
  

Problem summary

• Setup:
  Please install AutoCAD viewer patch attched
  (p9576064_200_WINNT.zip)
  Scenario:
  1.Login to Editor.
  2.Create Auto CAD drawing  using attached Part(Test1.dwg)
  3.Check In the Drawing
  4.View the AutoCAD drawing in Viewer.
  Current Result-->Not able to see the drawing properly as ssen
  in Auto CAD .
  Expected Result-->Able to see the drawing through viewer same
  as Auto CAD.
  Repeat steps for Test2.dwg to see the result for Test2.
  Please see the attached ViewerIssue.docx for more
  clarification.
  

Problem conclusion

• THE PROBLEM WAS SUBMITTED ON :
      I-PLM Collaborative Innovation VERSION V5R20.
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  I-PLM Collaborative Innovation VERSION V5R21 SP2.
  Additional Closure Information:
  This issue is resolved with AutoVue Version 20.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT>XP

• Fixed component ID

  569199970

Applicable component levels

• R521 PSN

     UP