HE07449: CANNOT RETRIEVE OBJECT FROM VAULT WHEN 100+ PARTS ARE IN ASSEMBL Y

APAR status

• Closed as program error.

Error description

• http Server error
  After using ?Catalog browser? command and ?Instantiate as new
  component?, the connection to the vault will be broken after
  loading approximately 100 parts in Catia.
  The connection to the vault will also be broken after using
  ?Protective covering?-command in the ?Electrical Harness
  Assembly?-workbench if approximately 100 parts are loaded.
  OTB Environment details
  We are using HTTP Read Protocol for opening the documents
  from vault and CORBA for Save/Write to vault.
  The HTTP server we are using currently is version 6.1 .0.0
  Although, this scenarios has been tested on HTTP server
  version 7.0.0.15 as well with same crash result.
  The user running the HTTP server (lcavotb) is the owner of
  vault files.
  The VaultClient, EnoviaVaultServer properties files and trace
  file from the scenario test are placed in the CCB folder.
  Scenario:
  1.  In Catia, open a PRC from Enovia and instantiate
  2014945-1 1.CATProduct located in the directory http\assembly
  2.  Save the assembly to Enovia
  3.  Open the stdcatalog.catalog in directory http\catalog
  4.  Save the catalog to Enovia
  a.  2045594-1 1.CATPart will also be saved
  5.  Close all Catia windows
  6.  In Catia, open 2014945-1 1.CATProduct
  
  7.  In Catia, use the ?Catalog browser? to instantiate
  2045594-1 1.CATPart  in 2014945-1 1.CATProduct from the
  stdcatalog.catalog
  a.  In the Catalog browser, right-click on the part and use
  the contextual command ?Instantiate As New Component?
  
  8.  Close all Catia windows
  a.  Save is not necessary
  9.  In Catia, open 2014945-1 1.CATProduct
  10.  Error - cannot retrieve the object from the vault.
  Connection to Enovia cannot be reestablished without closing
  the application
  

Local fix

• empty
  

Problem summary

• http Server error
  After using ???Catalog browser??? command and ???Instantiate as
  new
  component???, the connection to the vault will be broken after
  loading approximately 100 parts in Catia.
  The connection to the vault will also be broken after using
  ???Protective covering???-command in the ???Electrical Harness
  Assembly???-workbench if approximately 100 parts are loaded.
  OTB Environment details
  We are using HTTP Read Protocol for opening the documents
  from vault and CORBA for Save/Write to vault.
  The HTTP server we are using currently is version 6.1 .0.0
  Although, this scenarios has been tested on HTTP server
  version 7.0.0.15 as well with same crash result.
  The user running the HTTP server (lcavotb) is the owner of
  vault files.
  The VaultClient, EnoviaVaultServer properties files and trace
  file from the scenario test are placed in the CCB folder.
  Scenario:
  1.  In Catia, open a PRC from Enovia and instantiate
  2014945-1 1.CATProduct located in the directory http\assembly
  2.  Save the assembly to Enovia
  3.  Open the stdcatalog.catalog in directory http\catalog
  4.  Save the catalog to Enovia
  a.  2045594-1 1.CATPart will also be saved
  5.  Close all Catia windows
  6.  In Catia, open 2014945-1 1.CATProduct
  
  7.  In Catia, use the ???Catalog browser??? to instantiate
  2045594-1 1.CATPart  in 2014945-1 1.CATProduct from the
  stdcatalog.catalog
  a.  In the Catalog browser, right-click on the part and use
  the contextual command ???Instantiate As New Component???
  
  8.  Close all Catia windows
  a.  Save is not necessary
  9.  In Catia, open 2014945-1 1.CATProduct
  10.  Error - cannot retrieve the object from the vault.
  Connection to Enovia cannot be reestablished without closing
  the application
  

Problem conclusion

• NOTE THAT THIS PROBLEM WILL ALSO BE FIXED ON V5R21 SP2.
  Additional Closure Information:
  Fixed in V5R21SP2
  The problem is due to the mode set after
  CATDocumentServices::Open() , since the previous mode is not
  set properly which cause the problem . Now mode is set is
  properly which solves the issue.
  if(CATGlobalLoad == CATStorageManager::GetLoadMode())
  CATStorageManager::SetLoadMode(CATPartialLoad);
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ENOVIA V5 VPM A

• Fixed component ID

  569101400

Applicable component levels

• R521 PSN

     UP