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HE06911: SolidWorks Toolbox Parts are not recognized in the SmarTeam Data Manager Tree after automatic release

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APAR status

  • Closed as suggestion for future release.

Error description

  • Customer Problem:- One of our customers,is experiencing an issue
    with the SolidWorks Integration for SmarTeam as it relates to t
    he SolidWorks Toolbox functionality. After a SolidWorks Toolbox
    part is created, saved, and automatically released to SmarTeam u
    sing the SmarTeam toolbox integration, the toolbox part file is
    not recognized in the SmarTeam Data Manager Tree in SolidWorks (
    it is an "unknown" state), however the file have a profile card
    created and the file was released.
    Environment setup and steps to reproduce:
    1. Start SolidWorks with the SmarTeam integration enabled. Login
     as "admin" user.
    2. SmarTeam Options in SWI - Do Not Save Configurations = CHECKE
    D
    3. SolidWorks Tools, addins - enable Toolbox Browser and Toolbox
     add-in for startup
    4. Share the SolidWorks Data\CopiedParts folder. On my system, i
    t is located on D:\SolidWorks Data\CopiedParts.
    Share permissions = Everyone - Full control
    Shared folder path would result in \\SERVERNAME\CopiedParts
    5. Toolbox options
    Create Parts = CHECKED
    Toolbox part folder = \\SERVERNAME\CopiedParts
    6. Close SolidWorks
    7. Start SmarTeam System Configuration Editor
    SolidWorks.StandardPartClassName = Standard (domain level overri
    de)
    DIRECTORY_STRUCTURE.SHARED_DIR = \\SERVERNAME\CopiedParts
    8. Start SolidWorks
    9. Login to SmarTeam Integration as "admin" user
    10.Start a new SolidWorks assembly by going to File, New, select
     Assembly
    11. In the SolidWorks Task Pane, expand the Toolbox tree to Tool
    box\Ansi Inch\Bolts and Screws\Hex Head
    12. Select the Hex Finished Bolt from the toolbox browser and dr
    ag and drop it into the assembly graphics area
    13. In the SolidWorks Property Manager tree, pick a size for the
     toolbox part and select the confirmation button to complete the
     operation
    14. When prompted for a SmarTeam profile card for the new toolbo
    x part, select OK to continue with the save. SmarTeam will save
    and automatically release the toolbox part to the Standard class
    
    15. Click on the SmarTeam Data Manager Tree (DMT) tab. Notice th
    at the toolbox part is not recognized by SmarTeam in the DMT, ho
    wever a profile card was created for the file. THIS IS THE PROBL
    EM.
    Current Results: After the toolbox part is saved and released to
     SmarTeam, it is not recognized in the SmarTeam DMT within the S
    olidWorks Integration.
    Expected Results: After the toolbox part is saved and released t
    o SmarTeam, it should be recognized in the SmarTeam DMT within t
    he SolidWorks Integration
    Additional Notes: In troubleshooting this on our end, we found t
    hat the issue seems to be with the following attributes for the
    SmarTeam object of the toolbox part were not being populated cor
    rectly:
    TDM_COMPONENT_NAME
    TDM_SW_MASTER_CONFIGURATION
    TDMX_SW_CONFIGURATION
    

Local fix

  • empty
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • Issue will be fixed as a part of ???SW improvement project
    phase #2??? in R21 SP4.
    

APAR Information

  • APAR number

    HE06911

  • Reported component name

    SMARTEAM NT>XP

  • Reported component ID

    569199970

  • Reported release

    520

  • Status

    CLOSED SUG

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-12

  • Closed date

    2011-12-05

  • Last modified date

    2011-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS2S3T","label":"ENOVIA SmarTeam V5"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"520","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
05 December 2011