HE05006: Catia crashes on hardware Dell 3500 with graphic card Nividia Q4 000/Q2000

APAR status

• Closed as unreproducible in next release.

Error description

• Scenario:
  Cache activate
  Default setting with two options added
  (Display/ Visualization\Graduated color backgroung= off, Perform
  ance\level of detail\while moving=18).
  Space mouse driver installed
  1. Load CATProduct
  2. Rotate, zoom, pan for about 5min
  The system hanged after zooming/rotating the cab assembly after
  6 minutes.
  CATIA is not responding
  CNEXT process must be ended
  Result: CATIA freezes after 6 minutes.
  

Local fix

• empty
  

Problem summary

• Scenario:
  Cache activate
  Default setting with two options added
  (Display/ Visualization\Graduated color backgroung= off,
  Performance\level of detail\while moving=18).
  Space mouse driver installed
  1. Load CATProduct
  2. Rotate, zoom, pan for about 5min
  The system hanged after zooming/rotating the cab assembly
  after 6 minutes.
  CATIA is not responding
  CNEXT process must be ended
  Result: CATIA freezes after 6 minutes.
  

Problem conclusion

• THE PROBLEM WAS SUBMITTED ON :
  CATIA VERSION V5R19.
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  CATIA V5R20 SP6.
  Additional Closure Information:
  Development Request Justification:
  nVidia driver 270.71 has been certified by 12 july, and fixed
  this issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CATIA V5 NT>XP

• Fixed component ID

  569151000

Applicable component levels

• R520 PSN

     UP