HE01974: CHANGING ACTIVE LEVELS IN THE TREE CAUSES CATIA TO 'STOP WORKING'

APAR status

• Closed as program error.

Error description

• Scenario:
  1. Open CATIA: Sketch tracer workbench.
  2. Click on the ???Create an immersive sketch??? icon.
  3. Select the external .tiff file.
  4. Click on OK in the sketch parameters window.
  5. From the tree, expand Applications -> Painting Gallery,
  there will be a Painting 1 listed and you will
      see the painting graphical displayed.
  6. Right Click on the top of the V5 specification tree (on
  the Product) and select Components -> New
      Part.
  7. Expand the Part under the tree and double click on the
  part to make it active.
  8. Right click on Product in the tree and select Product1 >>
  edit from the contextual menu.
  Problem:
  CATIA hangs unexpectedly. It has to be closed through the
  task manager.
  Expected result:
  CATIA should not hang.
  

Local fix

• empty
  

Problem summary

• Scenario:
  1. Open CATIA: Sketch tracer workbench.
  2. Click on the ???Create an immersive sketch??? icon.
  3. Select the external .tiff file.
  4. Click on OK in the sketch parameters window.
  5. From the tree, expand Applications -> Painting Gallery,
  there will be a Painting 1 listed and you will
      see the painting graphical displayed.
  6. Right Click on the top of the V5 specification tree (on
  the Product) and select Components -> New
      Part.
  7. Expand the Part under the tree and double click on the
  part to make it active.
  8. Right click on Product in the tree and select Product1 >>
  edit from the contextual menu.
  Problem:
  CATIA hangs unexpectedly. It has to be closed through the
  task manager.
  Expected result:
  CATIA should not hang.
  

Problem conclusion

• THIS PROBLEM WILL BE FIXED ON CATIA VERSION V5R21 GA level.
  Additional Closure Information:
  Incident Diagnosis:
  Changing active levels in the tree causes Catia to 'stop
  working'
  Technical explanation of the defect:
  Bad rep lifecycle handling in Win7
  Technical explanation of the correction:
  Use of rep weak ref and better lifecycle management
  Possible by-pass and/or correction limitation:
  None
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CAA V5 NT>XP

• Fixed component ID

  569151100

Applicable component levels