HE00141: SMARTEAM IS NOT RESPONDING WHEN OPENED PRIOR TO INVENTOR 2010

APAR status

• Closed as Permanent restriction.

Error description

• The following issues has been determine to occur on SmarTeam
  R20 SP2 and Inventor 2010 on a Windows XP 64bit system.
  The steps are:
  1. Open SmarTeam
  2. Open Inventor
  3. Start a new Inventor 2010 part
  4. SmartTeam Save
  5. Attempt to change the project. That is when the hangup
  occurs.
  If you let it go for several minutes, it will return.
  However, if you perform Step 2 then Step 1, and then follow
  the rest of the steps, the hang up does not occur.  The
  work-around is being communicated, but this cause
  productivity issues.
  

Local fix

• empty
  

Problem summary

• The following issues has been determine to occur on SmarTeam
  R20 SP2 and Inventor 2010 on a Windows XP 64bit system.
  The steps are:
  1. Open SmarTeam
  2. Open Inventor
  3. Start a new Inventor 2010 part
  4. SmartTeam Save
  5. Attempt to change the project. That is when the hangup
  occurs.
  If you let it go for several minutes, it will return.
  However, if you perform Step 2 then Step 1, and then follow
  the rest of the steps, the hang up does not occur.  The
  work-around is being communicated, but this cause
  productivity issues.
  

Problem conclusion

• THIS PROBLEM IS PERMANENT RESTRICTION IN I-PLM Collaborative
  Innovation
  Additional Closure Information:
  PRS
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels